@emirates
Who's handling the check-in and customer service at MIAL?
There seems to be no courtesy or consideration for a woman traveling with an infant and a child. A little empathy and basic customer service can make a huge difference,
@IndiGo6E cancelled my flight 6E 1491 on March 26. I booked via @amazonIN@makemytrip, but the agent incorrectly marked it as a voluntary cancellation to charge fees. I request a FULL refund of ₹17,604 in accordance with DGCA rules. PNR: CC789K. Help!
Flight cancelled by the airline, but @makemytrip / @amazonIN marked it as “customer cancellation” and deducted ₹1809 as a convenience fee.
As per DGCA rules, a full refund should be given when the airline cancels.
Pls correct this and refund. PNR: CC789K
@DGCAIndia @airsewa
@IndiGo6E Please ensure this is marked as an Involuntary Cancellation so my booking agent (@amazonIN / @makemytrip) does not deduct any fees. PNR: [CC789K ]. 2/2
@IndiGo6E Thank you for the confirmation. Since the flight is cancelled due to airspace restrictions, I am opting for a Full Refund of ₹17,604 to the original payment source as per your 'Plan B' policy. I have NOT opted for an alternative flight. 1/2
@RapidoCares this was my first ride, and was not at all ok.
Booked a premium sedan, Swift DZIRE was displayed in the profile,
But the vehicle which arrived was a wagon r,
So I paid a sedan amount for a mini.
Kindly resolve and refund the difference.