@sidomains@spaceship We have five registrars and I've onboarded quite a few registries for each.
It's a slog. Applications, contracts, OT&E testing, account funding, and go-live takes weeks or even months.
I'm guessing Slovenia's ARNES hasn't gone through many onboardings until recently π
I complained about this back in September: https://t.co/z7ah63O0Ao
At least now they let you not have a down payment for LTOs, before it was a required field.
But I still think it isn't intuitive to set a term for N months, and it actually takes N+1 months to complete with a down payment, or N+2 months with a down payment and a final payment.
Watch out when setting up an LTO deal on Spaceship, itβs very unintuitive. Most platforms collect the down payment WITH the first installment. On Spaceship the down payment IS the first installment.
So if youβre trying to structure a $5k sale evenly over five months with no down payment, you actually have to set it up as $1k down payment, $1k final payment, and three monthly installments.
Not $5k over five installments with $1 down payment and $1 final payment (since they donβt let you put $0 down payment).
Such an unclear way to do it, and support will tell you tough luck if the buyer already made the down payment.
You should call it first and last installment if thatβs what it is, not down payment and final payment as if itβs collected in addition to the regular installments.
I think it should be a matter of practice that if you have contact with the buyer, you let the seller know right away, including the nature of the interaction.
A simple note to the seller on June 26 at 7:25am saying "The buyer flatly rejected your counter. Would you like to improve the offer, or should we keep pushing for a counter?" would be much better.
Had the seller been in the loop and known the ball was actually back in his court, he might have chosen that Friday to offer a lower price or more attractive LTO terms to keep the discussion going.
Instead, it stalled out for four days and the buyer probably found an alternative in the interim.
At the very least it makes Atom look more on top of things. That timeline you gave is impressive, but because of the poor communication this is actually what the seller sees as the timeline, which doesn't inspire confidence at all:
β’ Jun 26, 5:21 AM: Offer received.
β’ Jun 26, 6:27 AM: Floor/counter received from the seller.
β’ Jun 30, 8:23 AM: We followed up again with the buyer and updated you that we had not heard back.
@darpanmunjal