@Dischem pathetic service from Customer Care!!!!
This is my 2nd social media post.
I am battling with a query since 31 May, almost 3 Months now! I sent an email on the 6th Aug 2025. Got an automated response stating I will get a reply within 24 hours. It’s been 5 days
@CheckersSA@Sixty60_Tweets
I use the Sixty App almost daily. I buy the Simple Truth range because its a healthier snack option. I am appalled to show everyone, real live maggots inside the pack of biscuits, which is
sealed. Really upset and disappointed ☹️
@Makro_SA I have received or should I say not received good customer service in regards to a return I logged on the 13 April, to date, after many calls, promises, time spent on hold on the telephone and emails, nothing ?! Complete disregard for a good customer, I am appalled!!!!!
@Makro_SA They waiting on Thabo to sort my return. Mawethu promised to call me with feedback. I never received one call. This return is now ongoing for 1 month , how disgraceful to treat your customers with such disregard. Shame on you Makro. My most recent ref no is 3066527.
@Makro_SA There has been no feedback. Your service is pathetic. I’ve been dealing with @Game_Stores and they value their customers.
I have been chasing and following up, Makro expects customers to do the follow ups? Can people there do their jobs?!!!
I just got off another call with Makro
@Makro_SA 20 minutes and still on hold because I asked to speak to a manager?! Are there not 1 manager on duty to recieve a customer complaint??? This just gets worse and worse guys, I mean wow. What service, Im totally appalled really
@Makro_SA Return logged on the 13 April. Your website is misleading. 2-5 turnaround time? Lies. Its now the 4 May and still nothing. I have sent emails to Makro Care, I call every single day begging for the item to be collected, every consultant gives me a new story. Pathetic!!!!