Natalie Denman

Lover of languages, cultures and travelling...anybody's key to an exciting life *Spanish Translation & Interpreting Postgraduate* *Graduate of French & Spanish*

[Natalie Denman @NatalieDenman]

@UberUKI_Support issue with delivery this evening and struggling to get in touch with your support team. One item was missing, now refunded through your automatic app resolution, but two of the items were also cold and barely edible so how can I be compensated for those?

[Natalie Denman @NatalieDenman]

@ZARA_Care can somebody please contact me re. order 53107575619? It was delivered with a missing item, I contacted your team through WhatsApp yet they are saying the item was delivered. I am a loyal Zara customer spending hundreds per year so why would I lie about a missing item?

[Natalie Denman @NatalieDenman]

@Hull_Trains I haven’t received my refund for claim HUL-2239-693-495/ HUL-0001-611-084. Both relate to the same journey as I had to resubmit the claim as never received my refund in the first instance. I sent all info and proof of the tickets so please have this resolved asap

[Natalie Denman @NatalieDenman]

@LNER I’m very disappointed I have still not heard back from you regarding my refund for case LNER-220608-BGJW. Can you please get back to me asap?

[Natalie Denman @NatalieDenman]

@ChloeCulpan @Facebook @instagram @ChloeCulpan was that email address [email protected] legit as I have received an email from them asking for my identity to recover my account?

[Natalie Denman @NatalieDenman]

@instagram my Instagram account has been hacked and the emails you have sent me confirming the email address change does not have “revert this change” option. Can you please help?

[Natalie Denman @NatalieDenman]

@Budgetair following up on my previous messages regarding BUK-19834789. Can you please respond to my email?

[Natalie Denman @NatalieDenman]

@Budgetair following up on my previous messages as I have still not received a response back nor my refund. Can you please come back to me?

[Natalie Denman @NatalieDenman]

@Budgetair I am shocked I have still not received a response to any of my communication. Can somebody please back to me?

[Natalie Denman @NatalieDenman]

@Budgetair I’m very disappointed to see how difficult it is to get in touch directly to fix urgent issues.I emailed, filled out your online contact form, tried your chat + tried calling immediately after an incorrect date on my booking to get it changed asap.Can somebody respond?

[Natalie Denman @NatalieDenman]

@Budgetair I’m very disappointed to see how difficult it is to get in touch directly to fix urgent issues.I emailed, filled out your online contact form, tried your chat + tried calling immediately after an incorrect date on my booking to get it changed asap.Can somebody respond?

[Natalie Denman @NatalieDenman]

@ASOS Can you please let me know if the Topshop IDOL shirt in cream (product code 1889876) has been corrected yet? I would like to buy this product but when I have tried previously, I receive the wrong item so I believe the code needed updating.

[Natalie Denman @NatalieDenman]

@drmartens can I please have a response?

[Natalie Denman @NatalieDenman]

@drmartens in shock at your customer service. I have been on hold for over an hour this morning to find you cancel my call. I was on hold for 55 mintues last week and have emailed you twice with no response so can somebody please get back to my emails?

[Natalie Denman @NatalieDenman]

@drmartens in shock at your customer service. I have been on hold for over an hour this morning to find you cancel my call. I was on hold for 55 mintues last week and have emailed you twice with no response so can somebody please get back to my emails?

[Natalie Denman @NatalieDenman]

@HMRCcustomers Self Assessment shows I have credit but I have tried claiming a tax refund twice now with no luck. The 1st time I tried was 27 May reference no. REPK5R1ARTL5 and the 2nd time was 1 July reference no. REPK71ZKA72H so can you please look into what's happening?

[Natalie Denman @NatalieDenman]

@HMRCcustomers can you please give me an update regarding my repayment under ref no. REPK71ZKA72H? I submitted this over 4 weeks ago now. Thank in advance, Natalie

[Natalie Denman @NatalieDenman]

@TopshopHelp appalled and shocked at poor service and lack of understanding during difficult COVID times. I am stuck with an unworn item because of inflexible customer support, despite being a loyal customer!

[Natalie Denman @NatalieDenman]

@ZARA_Care can you please come back to my WhatsApp message re. the missing item which I have been charged for in order no. 52086645610? Thanks in advance

[Natalie Denman @NatalieDenman]

@SilkFred very disappointed with lack of email response when your website has a glitch and will let not let me return items. I shall email again and hope to get a response very soon with a fix.

[Natalie Denman @NatalieDenman]

@wizzair Thank you but why are 2 together and 2 aren't? Surely the system selects 2 together until there are no longer any next to each other. It seems a way for Wizz Air to make money. The currently selected seats don't have any nextdoor so I am not going to pay £28 to get 2 together

[Natalie Denman @NatalieDenman]

@wizzair I have checked in for a flight tomorrow and can see there are lots of seats together yet two of my seats have been allocated far from each other. The booking is for 4 people, 2 seats are together so why aren't the other 2 together when there are so many available?