Natalie

[Natalie @Nataliechap47]

@Tesco When your delivery driver damages your gates and forgets to tell you and you spend the next week calling https://t.co/khDOoP07Ng trying to get them to cover the costs of repairs. A call everyday with a new promise every day. Absolutely shocking customer service!

[Natalie @Nataliechap47]

@coachatzeni please contact me and let me know if I will ever receive my kit. Thank you

[Natalie @Nataliechap47]

@ChopinAirport @britishairways 20 passengers queuing for an hour for oversized luggage flying and checked in on BA845. Please advise if we can fast track this process?

[Natalie @Nataliechap47]

@Kwik_Fit just want to thank Abu Zakaria of your Amesbury branch who went above and beyond to help me and get me back on the road on Sunday!

[Natalie @Nataliechap47]

@jackbremer @British_Airways Agree with everything @jackbremer says and echo the kind words for Captain Oliver. The pilot that eventually flew us home only mention in passing that we had been delayed! Looking forward to you making contact in the next 48 hours as advised in you last email @British_Airways

[Natalie @Nataliechap47]

@British_Airways flight cancelled in Corfu 3 hours after depart time. Another hour to get luggage and no help getting accommodation or alternative flights home. Standard BA customer service 🤪. A joke as ever!

[Natalie @Nataliechap47]

@British_Airways Thanks, we also booked additional tickets for the 11.25 flight tonight. If our original flight flys today will be be able to cancel and get our money back

[Natalie @Nataliechap47]

@British_Airways Any update on our flight today? It doesn’t look like we’re going to take off at the estimated time ans no update at the airport. Thanks

[Natalie @Nataliechap47]

@British_Airways Please can you advise of the process for claiming back expenses?

[Natalie @Nataliechap47]

@British_Airways Unfortunately we have been told it is cancelled. We have gone back through border control and have our cases. We have been told to book a hotel for the night and claim back

[Natalie @Nataliechap47]

@SpyAlarms do you have anyone on your phones? I’ve been on hold for 10 minutes!

[Natalie @Nataliechap47]

@andypri19253835 @NationalHways @DartCharge Following same issue, credit on my account but no record of my crossings

[Natalie @Nataliechap47]

@LAG303 @Xexyzx @TeresaT42296239 @DartCharge Same

[Natalie @Nataliechap47]

@thismorning Ravi came across as eloquent and confident beyond his years. Such a brave little boy. Well done Ravi!

[Natalie @Nataliechap47]

@OctopusEnergy I find it really frustrating that you continually say I can’t have a smart meter 😡

[Natalie @Nataliechap47]

Thanks, everyone was so encouraging and genuinely pleased for her x

[Natalie @Nataliechap47]

Ashford Park Run through the eyes of an 11 year old girl | Ashford parkrun https://t.co/dSspw9SMc7 #parkrun

[Natalie @Nataliechap47]

@British_Airways please BA how do I get to speak to someone? I’ve tried direct messaging but that’s manned by a robot too! HELP

[Natalie @Nataliechap47]

@British_Airways so frustrating that you don’t take calls on your gold card number and website doesn’t allow you to change flights. No excuse now life is back to normal!

[Natalie @Nataliechap47]

@British_Airways another 30 minutes trying unsuccessfully to get through to you on your gold card line. Come on BA!