Nataly Matic

[Nataly Matic @NatalyMatic]

@TicketmasterUK @oasis Apart from yet again your platform can’t cope. I’ve been logged in all morning and now been kicked out of app account. And can’t sign back in. Yet you’ll ignore the thousands of us that this happens too and plod along regardless

[Nataly Matic @NatalyMatic]

@JustEatUK Funny you posted this as your service is about as good as this event was. Two hours after placing my order, no sign of it and no way of actually getting any help from just eat. Raised it with my bank to cancel the transaction as you are basically committing fraud @JustEatUK

[Nataly Matic @NatalyMatic]

@AvantiWestCoast hi how do I claim compensation for a declassified train situation? Thanks

[Nataly Matic @NatalyMatic]

@ManUtd trying to assign tickets for Brighton to friends who became members yesterday morning in order to do so. Showing on system but then coming up as not official members as you still haven’t processed the payment. Please can someone DM me so they can attend thanks

[Nataly Matic @NatalyMatic]

@benjaminfraser @Wimbledon I had to contact their customer services. Was meant to have received ‘accept ticket’ email 2 months ago but hadn’t so they resent it and then it all worked

[Nataly Matic @NatalyMatic]

@Wimbledon hi when are we meant to receive the ‘accept tickets’ email and be able to download on app? Attending on 9th July and not received anything yet. Please advise, thanks

[Nataly Matic @NatalyMatic]

@ITVX why is there no longer ‘continue watching functionality’? Cannot tell you how frustrating it is.

[Nataly Matic @NatalyMatic]

@GlobalBlueGroup what time are your tax free kiosks meant to open at Madrid T4? Stood here since 6am in huge queue watching 3 staff count money and only 1 serve the dozens of people waiting…and they don’t care 👍

[Nataly Matic @NatalyMatic]

@Iberia_en I have but the response I got did not address you charging me twice for a seat reservation that I had to amend due to you amending my original selection (for no reason) that I’d already paid a premium for. Please can someone respond to the DM after having properly understood

[Nataly Matic @NatalyMatic]

@Iberia_en you changed the seat reservation I’d paid for from 7d to 30d. I went in to change it free of charge as you stated to 6d instead and you made me pay £15 again. Please can someone dm to refund the second seat reservation charge. I had to do it now so I didn’t lose seat.

[Nataly Matic @NatalyMatic]

@Everymancinema hi, trying to buy tickets for altrincham and keep getting this error message no matter which day / film / performance I select (as non member). Is there an issue with website?

[Nataly Matic @NatalyMatic]

@ghd when will it be possible to register products for warranty on your website again? It has been disabled for weeks now and you just ignore all my messages about it

[Nataly Matic @NatalyMatic]

@ghd when will it be possible to register products for warranty on your website again? It has been disabled for weeks now and you just ignore all my messages about it

[Nataly Matic @NatalyMatic]

@ghd when will it be possible to register products for warranty on your website again? It has been disabled for weeks now and you just ignore all my messages about it

[Nataly Matic @NatalyMatic]

@ghd when will it be possible to register products for warranty on your website again? It has been disabled for weeks now and you just ignore all my messages about it

[Nataly Matic @NatalyMatic]

@ghd posted twice on your Instagram posts asking why your ‘register a product’ page online is disabled and hence I’m unable to register the warranty for my duet. Been ignored both times and second time, my comment has been deleted…why censor legitimate questions from customers?

[Nataly Matic @NatalyMatic]

@AvantiWestCoast Ok thanks and is the wilmslow to Euston line operating today? Mixed messages available for that too

[Nataly Matic @NatalyMatic]

@AvantiWestCoast attempting to buy tickets for later today and zero fares available for anywhere - issue with your website?

[Nataly Matic @NatalyMatic]

@AvantiWestCoast Website has that error, app says ‘cannot complete due to technical error’

[Nataly Matic @NatalyMatic]

@AvantiWestCoast Trying to book wilmslow to london Euston or Macclesfield to london Euston. Comes up with no fares available for your journey. Even if I try for tomorrow for every train