Unfortunate that @_PVRCinemas@PVRSupport does not wish to apologies but offers free ticket. Bad service can be compensated with mere honest apology. Such Offers in hospitality businesses make no sense.
@rudrkadamX@PVRSupport@jinali_chhajed It seems they give a damn to their customers. How much time it takes for someone to call the customer to understand his/her grievance?
Had horrible experience of leaving movie mid way at PVR XPERIA PALAVA. Subsequent experience of grievance redressal was even worse. No response for mor than 24 hours. @_PVRCinemas