@Jaquar_AP Is this the quality Jaquar stands behind?
I have been complaining to Jaquar since October 2024 regarding serious deterioration/peeling of the finish of my Jaquar bathroom fittings. Despite repeated complaints to Customer Care, your Regional Head Pragnesh, and multiple follow-ups with the Ahmedabad Service Centre, there has been no satisfactory resolution even after nearly 2 years.
The fittings were purchased in September 2024. Invoice value: ₹63,624.
I have repeatedly sought a resolution, but Jaquar’s response has been extremely disappointing.
Is this how a premium brand treats its customers?
@Jaquar_AP Please have a senior management representative intervene and resolve this immediately.
#Jaquar #CustomerService #ConsumerRights #PoorService #JaquariIndia
@JaquarWorld Is this the quality Jaquar stands behind?
I have been complaining to Jaquar since October 2024 regarding serious deterioration/peeling of the finish of my Jaquar bathroom fittings. Despite repeated complaints to Customer Care, your Regional Head Pragnesh, and multiple follow-ups with the Ahmedabad Service Centre, there has been no satisfactory resolution even after nearly 2 years.
The fittings were purchased in September 2024. Invoice value: ₹63,624.
I have repeatedly sought a resolution, but Jaquar’s response has been extremely disappointing.
Is this how a premium brand treats its customers?
@JaquarWorld Please have a senior management representative intervene and resolve this immediately.
#Jaquar #CustomerService #ConsumerRights #PoorService
@JaquarWorld — expecting immediate resolution.
@pratikpota@EurekaforbesIN@Eureka_ForbesIN@ForbesLimited
I am very disappointed with your product and service and response from your team.
I would appreciate immediate attention and request a call from your senior most person so I can have a solution to the issues i am facing.
@pratikpota@Eureka_ForbesIN@Eureka_ForbesIN@ForbesLimited absolutely disgusted and disappointing. No follow up and no revert on my complaint. Its been 3rd day without water and @pratikpota your company is not interested.
This could have been very dangerous if it had happened in the day time. Your tank blasted and could have hurt anyone.
Secondly, since the time we have installed the same there is some problem with the aquagard, they come and change parts and by now have changed everything part. Last time the technician visited he mentioned this is a failed model and you should purchase tank less model.
I would appreciate you get your senior management call me and talk to me.
Below was my 1st Tweet :
Extremely disappointed with the pathetic product quality and customer service from Eureka Forbes.
We have been facing continuous issues with our Aquaguard Designo water purifier since the day of purchase. Despite multiple complaints and follow-ups, no permanent resolution was provided.
Today, the RO tank BURST open, causing water leakage and creating a serious health & safety hazard at home. Attached photos clearly show the condition.
To make matters worse, while discussing the matter today, Area Manager Mr. Ravindra Gupta spoke very rudely, behaved unprofessionally, and abruptly disconnected the call. This is completely unacceptable customer treatment.
A water purifier is a health product, not something customers should fear using in their homes.
Requesting immediate intervention, replacement/refund, and accountability from the senior management team before this escalates further.
#EurekaForbes #Aquaguard #CustomerService #ConsumerRights #PoorService #ProductFailure #HealthHazard
@pratikpota@Eureka_ForbesIN@Eureka_ForbesIN@ForbesLimited absolutely disgusted and disappointing. No follow up and no revert on my complaint. Its been 3rd day without water and @pratikpota your company is not interested.
This could have been very dangerous if it had happened in the day time. Your tank blasted and could have hurt anyone.
Secondly, since the time we have installed the same there is some problem with the aquagard, they come and change parts and by now have changed everything part. Last time the technician visited he mentioned this is a failed model and you should purchase tank less model.
I would appreciate you get your senior management call me and talk to me.
Below was my 1st Tweet :
Extremely disappointed with the pathetic product quality and customer service from Eureka Forbes.
We have been facing continuous issues with our Aquaguard Designo water purifier since the day of purchase. Despite multiple complaints and follow-ups, no permanent resolution was provided.
Today, the RO tank BURST open, causing water leakage and creating a serious health & safety hazard at home. Attached photos clearly show the condition.
To make matters worse, while discussing the matter today, Area Manager Mr. Ravindra Gupta spoke very rudely, behaved unprofessionally, and abruptly disconnected the call. This is completely unacceptable customer treatment.
A water purifier is a health product, not something customers should fear using in their homes.
Requesting immediate intervention, replacement/refund, and accountability from the senior management team before this escalates further.
#EurekaForbes #Aquaguard #CustomerService #ConsumerRights #PoorService #ProductFailure #HealthHazard
@EurekaForbes @AquaguardIndia
Extremely disappointed with the pathetic product quality and customer service from Eureka Forbes.
We have been facing continuous issues with our Aquaguard Designo water purifier since the day of purchase. Despite multiple complaints and follow-ups, no permanent resolution was provided.
Today, at 22:50 the RO tank BURST open, causing water leakage and creating a serious health & safety hazard at home. Attached photos clearly show the condition.
To make matters worse, while discussing the matter today in the morning, Area Manager Mr. Ravindra Gupta spoke very rudely, behaved unprofessionally, and abruptly disconnected the call. This is completely unacceptable customer treatment.
A water purifier is a health product, not something customers should fear using in their homes.
Requesting immediate intervention, replacement/refund, and accountability from the senior management team before this escalates further.
#EurekaForbes #Aquaguard #CustomerService #ConsumerRights #PoorService #ProductFailure #HealthHazard
@pratikpota@EurekaforbesIN@Eureka_ForbesIN@ForbesLimited
I am very disappointed with your product and service and response from your team.
I would appreciate immediate attention and request a call from your senior most person so I can have a solution to the issues i am facing.
@EurekaForbes @AquaguardIndia
Extremely disappointed with the pathetic product quality and customer service from Eureka Forbes.
We have been facing continuous issues with our Aquaguard Designo water purifier since the day of purchase. Despite multiple complaints and follow-ups, no permanent resolution was provided.
Today, at 22:50 the RO tank BURST open, causing water leakage and creating a serious health & safety hazard at home. Attached photos clearly show the condition.
To make matters worse, while discussing the matter today in the morning, Area Manager Mr. Ravindra Gupta spoke very rudely, behaved unprofessionally, and abruptly disconnected the call. This is completely unacceptable customer treatment.
A water purifier is a health product, not something customers should fear using in their homes.
Requesting immediate intervention, replacement/refund, and accountability from the senior management team before this escalates further.
#EurekaForbes #Aquaguard #CustomerService #ConsumerRights #PoorService #ProductFailure #HealthHazard
@sanghaviharsh despite of 4000+ personnel posted people visiting Gujarat for the match as well as Gujaratis who went to visit match were not safe and thousands of mobiles and other belongings were robbed from the venue and no action by @Gujarat Police has been taken. I thought Gujarat was a safe state but i am sadly mistaken.
Its a pity that @GujaratPolice is unable to first protect the residents as well as visitors by getting robbed and bigger pity is that they have not been able to take any action. Attached my complaint, email and whats app and no action and a long silence.
The match was phenomenal, but behind the cheers was silent dedication.
Over 4,093 personnel of @GujaratPolice were deployed in and around the stadium to ensure every fan experienced the game safely.
From senior officers to ground staff, your commitment to duty deserves equal applause.
Thank you & congratulations!
@GujaratPolice i don’t think you want to be serious and reply to the loss complained by your fellow residents.
@sanghaviharsh request your attention please.
Attended the India vs New Zealand Final at Narendra Modi Stadium on 8 March and unfortunately my Samsung Galaxy Z Fold 6 was pickpocketed near Q-block food stalls around 9–9:30 pm.
Complaint was filed at the stadium control room. I was assured the police team would contact me to collect the IMEI and begin tracking.
6 days later – no call, no response.
IMEI details have already been shared with @GujaratPolice via WhatsApp and email on 9th March but there has been complete silence.
This is extremely disappointing for an incident at such a high-profile event where there are hundreds of police stationed and such pick pockets gangs are operating without any fear. There were thousands of phones robbed and complaint registered.
Request @GujaratPolice to urgently act on this complaint.
Attended the India vs New Zealand Final at Narendra Modi Stadium on 8 March and unfortunately my Samsung Galaxy Z Fold 6 was pickpocketed near Q-block food stalls around 9–9:30 pm.
Complaint was filed at the stadium control room. I was assured the police team would contact me to collect the IMEI and begin tracking.
6 days later – no call, no response.
IMEI details have already been shared with @GujaratPolice via WhatsApp and email on 9th March but there has been complete silence.
This is extremely disappointing for an incident at such a high-profile event where there are hundreds of police stationed and such pick pockets gangs are operating without any fear. There were thousands of phones robbed and complaint registered.
Request @GujaratPolice to urgently act on this complaint.
Attended the India vs New Zealand Final at Narendra Modi Stadium on 8 March and unfortunately my Samsung Galaxy Z Fold 6 was pickpocketed near Q-block food stalls around 9–9:30 pm.
Complaint was filed at the stadium control room. I was assured the police team would contact me to collect the IMEI and begin tracking.
6 days later – no call, no response.
IMEI details have already been shared with @GujaratPolice via WhatsApp and email on 9th March but there has been complete silence.
This is extremely disappointing for an incident at such a high-profile event where there are hundreds of police stationed and such pick pockets gangs are operating without any fear. There were thousands of phones robbed and complaint registered.
Request @GujaratPolice to urgently act on this complaint.
@sanghaviharsh despite of 4000+ personnel posted people visiting Gujarat for the match as well as Gujaratis who went to visit match were not safe and thousands of mobiles and other belongings were robbed from the venue and no action by @Gujarat Police has been taken. I thought Gujarat was a safe state but i am sadly mistaken.
Its a pity that @GujaratPolice is unable to first protect the residents as well as visitors by getting robbed and bigger pity is that they have not been able to take any action. Attached my complaint, email and whats app and no action and a long silence.
Attended the India vs New Zealand Final at Narendra Modi Stadium on 8 March and unfortunately my Samsung Galaxy Z Fold 6 was pickpocketed near Q-block food stalls around 9–9:30 pm.
Complaint was filed at the stadium control room. I was assured the police team would contact me to collect the IMEI and begin tracking.
6 days later – no call, no response.
IMEI details have already been shared with @GujaratPolice via WhatsApp and email on 9th March but there has been complete silence.
This is extremely disappointing for an incident at such a high-profile event where there are hundreds of police stationed and such pick pockets gangs are operating without any fear. There were thousands of phones robbed and complaint registered.
Request @GujaratPolice to urgently act on this complaint.