Still no full refund from @SouthernRailUK because they have to take £5 admin fee, for what?? When you buy something & you don’t want it, it’s either a credit or full refund. What makes southern so different!! @TradeStandards#ConsumerRights
@SouthernRailUK It’s not true! Southern have a full refund guarantee that covers some tickets. Why not all?? A ticket is a ticket. I WANT A FULL REFUND!!
So I thought I was saving the planet by buying an E ticket from @SouthernRailUK this is the way forward…. So they go and charge an admin fee £5 for a refund but not on paper tickets??? #nonsense
@SouthernRailUK Yeah it’s a con. What is the difference between a paper and E ticket. Surely E ticket is easier to refund?? Thought this was moving forward!!
Clapham Junction station prides its self as being one of the busiest stations in this country but it’s a shit hole. No proper comfortable indoor heated waiting area, no decent toilets, spent millions on some stairs & the staff are as miserable as…. #nationalrail#networkrail
Why do #southerntrains always run 8 carriage trains at peak times & 12 carriages at less busy periods?? I’m sure nobody can give an explanation to this.
@SouthernRailUK I thought non folding cycles weren’t aloud on peak time services. Staff just don’t follow rules so why should the customer. #claphamjunction
If I’m paying a high Road tax that is being used in the government central fund to benefit the community. How do people that drive low emission vehicles zero tax contribute to the fund? #government#taxes#lowemission
The amount of rubbish on platform 2 at Upper Wallingham behind the wire fence is terrible hasn’t been cleared for what looks like years. @southern#upperwallingham