@AvivaUK so account locked called the number not taking calls, use web chat canโt access webchat because canโt log into account. Am I missing something
@VirginHolidays Whatโs the latest on refunding people now that your holding onto refunds for those of us who were cancelled months ago. Those just being cancelled be warned Virgin Holidays donโt know when they are refunding people!!!!.!.!!.
@VirginMoney@SimonCalder Just a shame @VirginHolidays wonโt be around if they carry on treating customers like they are currently, be better for them to go into administration so that public can get there money back
@emirates worse customers service process ever told on the 23/3/20 to call back on departure date (today) now told that was wrong and need to now wait 90 days for a refund bunch of crooks...... @MartinSLewis@UK_CAA
@MartinSLewis has anyone actually had a refund from @VirginHolidays should have been flying today, no holiday and no refund @richardbranson disgraceful
@VirginHolidays @MartinSLewis@UK_CAA@richardbranson call in the administrators after you last update to me blaming lack of refund on money coming back from suppliers. My contract is with Virgin not your suppliers #callintheadminstrators
@MartinSLewis you wonโt believe the latest I got from @VirginHolidays refunds are delayed as they have not got the Money back from airlines hotels etc, they need to call in the administrators at least we could go to the CAA
@VirginHolidays car hire, park tickets and so on. In a situation such as this we await refunds ourselves from our suppliers and or airline before we can refund our customers. Suppliers also work with 100's of other companies and will be in communication with all of the affected