@Virgin been on hold for 45 mins for the second time. Can't sign into my account. Seem to have been billed twice. Cannot speak to a human being and it is frustrating. What is going on in your world?!
@British_Airways Hi Linda, acknowledgement of this would have been helpful months back from someone in the team. Would be interested to know where in the queue it sits as this was from March? Pls reply to my email which you should have from the case ref. Neil
@Neilpatelly Hi Neil. Our Customer Relations team are dealing with cases in date order. They'll contact you directly once your case has been reviewed. ^Linda
@BritishAirNews@British_Airways@AirwaysService PLEASE take this as a serious request as the poor service I have had recently as a Blue Member. I have a case ref 17861890 which I suggest someone looks into. BA confirmed their fault and now have ignored me for months.