Scott

User Experience (UX) strategy, design and evaluation consultants. Usability testing, Customer Carewords, user-centred design & top task identification.

[Scott @NeoInsight]

@SawyerMerritt @SpaceX This story gives me goosebumps. It's like an Analog Magazine story. Except its not science fiction.

[Scott @NeoInsight]

For the holidays, a math parody on patterns: https://t.co/qpI2fswOoh

[Scott @NeoInsight]

“To invent, you need a good imagination and a pile of junk” Thomas Edison

[Scott @NeoInsight]

A light hearted look at those torturous deep dives in data analysis... "Data will confess to anything you want it to if you torture it long enough"

[Scott @NeoInsight]

"The biggest thing that I've seen... is actually not so much about how human-like Ai-Da is, but how robotic we are. The algorithms that run our systems..." @AidanMeller about art from robots. Percepts precede precepts, art precedes science

[Reuters @Reuters]

A robot artist called Ai-Da is due to present at a Communications and Digital Committee in the House of Lords. Ai-Da will speak on the subject of 'A Creative Future,’ alongside her developer Aidan Meller.

#AiDa #AidanMeller #HouseofLords #Live #Reuters https://t.co/XVOVZ4DrKZ

[Scott @NeoInsight]

MVP means minimum viable proposition - but - to move forward the next step is a minimum validate-able prototype

[Scott @NeoInsight]

How big a sample size does it take to find errors in design? You can find a lot with just 5 boys.

[Doug Collins @DougCollinsUX]

Look for patterns during usability testing to understand what’s likely to trip up most users. #UX #design

[Scott @NeoInsight]

@giugglia I love this use of OpenAI. Reminds me of Chef Pierre, our behavioural research study about internet in the kitchen once it morphed into the web.

[Scott @NeoInsight]

@privacylawyer Tower dump retention varies by system. Telus for example keeps customer bills for 7 years; call detail for 14 months; IP addresses for 90 days. Here are U.S. examples from an old FOIA. https://t.co/jifg0rjypt

[Scott @NeoInsight]

@benschmidt1 Ben, there is an old saying that LOGOS overcomes MYTHOS. But both are powerful in measure. To apply it to UX - when people can't explain their reasoning (LOGOS) they work it into a poignant (PATHOS) scenario (MYTHOS) that is already widely believed (ETHOS)

[Scott @NeoInsight]

@Tech_Informer_ If you study innovation, use these to think about your user behaviours, expectations, and learning. Each of these adoption curves were steep and have passed their 50% inflection. Some have asymptoted. Their slopes and asymptotes inform the life and pace of your innovation.

[Peter Merholz @peterme]

More than once, inheriting a team, I was told I needed to manage out known underperformers.

Every time, what I saw was that the designers were capable, talented. But they were working in a suboptimal context.

Improving the environment improved the work.

[Scott @NeoInsight]

Human-centred humanitarianism, by Alan Frank. 6pm Tuesday at CapCHI. https://t.co/UNiJBfagna

[Center for Data Innovation @DataInnovation]

EVENT ALERT: Join @hodanomaar on March 23 as she talks with @benbendc about his new book, "Human-Centered AI: Ensuring Human Control, Enhancing Human Performance." https://t.co/TM1DfilZL0

[Scott @NeoInsight]

The vehicle UX

[Allen Root @DowJonesAl]

⁦@Reuters⁩ interesting $TSLA graphic

[Scott @NeoInsight]

History of data-gathering on why hyperlinks are blue - design, thinking, observation, repeat - https://t.co/trlU4c7Lfm

[Scott @NeoInsight]

A participant says "I don't use the chatbot; it uses the same jargon as the menus". If you're building alternative navigation, first look into @conways_law

[Scott @NeoInsight]

Love this combination of UX research and design methods: "bodystorming" a conceptual design in VR with a pentad of parameters; all remote. https://t.co/WdgDyiAhJE

[Scott @NeoInsight]

UX is included in CFIA's Open Science plan for "New Ideas" to be Findable, Accessible, Interoperable, and Reusable - the FAIR principle https://t.co/2cY90stutR

[Scott @NeoInsight]

@benschmidt1 @simplebits @theleagueof Also Chipwits and Hypercard were fun. I just calculated what I'd have if I bought shares instead of the FatMac 512. Don't ask.