@_Frederickton Hi, Bob Kelly. We’re sorry to hear you’re having trouble getting your service set up, that definitely isn't the experience we want for you. Don't worry, we are here to help you process the transaction through our system. Please DM us on our social media platforms.
@XHN_SCRAPY I'm sorry for the terrible service you've been experiencing. I want to personally ensure this is fixed for you. To keep your private information secure while we look up your account details and start troubleshooting, please DM us, so we can continue the conversation there.
@XHN_SCRAPY We're happy to check the towers. I can promise to treat your issue as a high priority. Please DM me your account information, and I'll be the one to check the system for review. I'm looking forward to hearing from you.
@Net10_sux Thank you for taking the time to leave us a comment. We'd like to check what's the trouble that you've encounter. Check on your PM's, so we'll continue with the assistance.
@1angryguy We're really sorry for any inconvenience you've experienced. We'd love to help! Please send us a direct message so, we can assist you further.
@jUsTiCe__sErVeZ Thank you for reporting this issue to us. We will send you a DM, so we can further assist you with this matter. Please check your inbox.
@DetroitSpecials For assistance, please contact us at 1-877-836-2368. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. In addition, you may contact us via this chat link https://t.co/tYs69bGqFX. You may also text the word “Help” to 611611. ^BA
@DetroitSpecials You may text the word ADD to 611611 to refill your service. You may also go to a participating Wal-Mart retailer. Please go to https://t.co/RrC4zThLr0 to find a store nearest you, or you may text the word BUY to 611611. ^BA
@DetroitSpecials We are also sorry for the waiting time to contact us, and for the difficulties that you have encountered when trying to refill your service. Let us help you. In order to add a service card or purchase a plan in our website, please visit us at https://t.co/EW9mbm7bZy. ^BA
@DetroitSpecials You may also try accessing it using a different browser or through an Incognito/InPrivate browser. Also, make sure that the browser's pop-up blocker is disabled. ^BA
@DetroitSpecials Thank you for reaching out to NET10 Wireless. We would like to thank you for doing business with us and for being a loyal customer. There has been no reported issues regarding our website. Please try to delete your browser's Cache and Cookies. ^BA
@DetroitSpecials We are available every Monday to Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611 to use our self-service menu. ^JE
@DetroitSpecials For the meantime, if there is anything that you would like to do with your account, you can always reach us using this link https://t.co/CAlFD1nW8Q, or you can call us at 1-877-836-2368. ^JE
@DetroitSpecials We still don't have a definitive time as to when this will be fixed, but rest assured that we will definitely come up with a solution for this. ^JE
@DetroitSpecials This has already been escalated, and our technical team are continuously working on this to provide a more seamless experience to our customers. ^JE
@DetroitSpecials We would like to ask for your understanding, but we are currently experiencing issues with our My Account App and as well as on the website. ^JE
@DetroitSpecials Our apologies for the inconvenience that you have encountered with our website. We understand that your previous experience was unpleasant. ^JE
@DetroitSpecials For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. ^FW