Newegg Service

The Official Customer Support for Newegg. For urgent matters, please contact our CS team at 800-390-1119 or
days a week.

[Newegg Service @NeweggService]

@uzupakapie Hey @uzupakapie, that wouldn't work. You would have to click "Buy Now" once it hits 9:00 AM PST

https://t.co/Np8EH1hxPs

[Max Rhyms 🔜 TwitchCon San Diego @maxrhyms]

DJ’ing for @Newegg today! 👀

[Max Rhyms 🔜 TwitchCon San Diego @maxrhyms]

Today I got the chance to DJ for @Seagate x @Newegg at their Gamer Zone event for the release of Seagate’s new FORGE NVMe 8TB SSD. 🚨🔥🙏🏽📈

This new tech is gonna break our industry standards easily. 😤

Big shout out to the @Newegg and @Seagate team for the opportunity. 📈

[Newegg Service @NeweggService]

@LatinLegacy @missybelair117 @skytechgaming

[Newegg Service @NeweggService]

@JamesFredley @Newegg Nice!!! We'll continue to have these solid deals running, especially with Black Friday and Christmas coming up 👀

[Newegg Service @NeweggService]

@meatheadmusings @STORMCRAFTPC Hey @meatheadmusings, sorry for the delay in hearing back from Stormcraft on your ticket, and for the trouble with the PC. Enjoy your first run in WoW: Forever!

Before you ship the return back via UPS, could you DM us so we can make sure your package is good to go?

[Newegg Service @NeweggService]

@Frod0Bagginz Hey @Frod0Bagginz ! Can you try redeeming your gift cards? The issue has been fixed. If you still continue experiencing the issue, please DM me along with your order number.

[Newegg Service @NeweggService]

@PrayFPSHub Hey @PrayFPSHub! Sorry the first Apex Encore was a dud. Glad this one’s treating you better, and nice work on the 8K run. 🖖

Fingers crossed it holds overnight, and if you need anything on our end, feel free to DM us

[Newegg Service @NeweggService]

@Queazii @Newegg Hey @Queazii! I apologize for the wait on your package from the seller. I will get a hold of our Marketplace Team so they can check what's happening with your package.

Feel free to DM me directly if you need further assistance.

[Newegg Service @NeweggService]

@natedagreat0415 @EMT_Ashlie Thank you @natedagreat0415 !

[Newegg Service @NeweggService]

@honeybunmoder You should have a prepaid return label now. Please send the GPU back with everything it came with, and DM me your order number if you can't find the label.

[Newegg Service @NeweggService]

@honeybunmoder Hi @honeybunmoder, I'm sorry the GPU arrived damaged, and I know a day without an update is frustrating. Since you filed a damage claim rather than a standard return, it goes through a review that takes 2-5 business days.

[Newegg Service @NeweggService]

@AcesHigh291 @Newegg Hey @AcesHigh291, your Steam code should've been emailed to you about an half an hour after this tweet. Can you confirm if you got it yet? Thanks

[Newegg Service @NeweggService]

@Isucceed @Newegg Hi @Isucceed, I'm sorry your item arrived looking opened. We do have live chat and phone support after you click "Help Center" on our website (screenshots attached).

Could you DM me your order number and a clear photo of the serial label on the product so I can look into this?

[NewMaxx @NewMaxxSSD]

Save $149 on this 3-item gaming combo from Newegg

https://t.co/EhHirudFnO

[Zantaiga🐯⚜️ @Zantaiga]

My uncle gifted me a $200 Newegg gift card because he loves that I stream as a hobby! (He’s the best) 🤍

What suggestions would yall have that I should consider investing in that’s made streaming better for you?

Current thoughts are a new camera, a monitor, or a arm audio mount

[Newegg Service @NeweggService]

@hersocials @Newegg Hey @hersocials! I apologize to hear what happened to your account. Can you please DM me your email address of that account so we can take a look?

[Newegg Service @NeweggService]

@Sigma_3_14 @Newegg Hey @sigma_3_14! That's definitely frustrating. Can you please DM me your order number, so we can look into this for you?

[Newegg Service @NeweggService]

@DonIrvine @Newegg Hey @DonIrvine, I checked the seller A4C, and they're based in the USA - so you shouldn't be receiving a package from China. Please keep me posted if there's no delivery after today, and I'll take a further look