One of NextLevel's underlying fiber infrastructure providers has experienced a fire at a network node in San Diego. This has caused an interruption of service for approximately 200 fiber circuits. NextLevel engineers are working to re-route traffic around the down fiber node.
Fiber repair has been completed and all services have been restored.
Outage Description: Fiber outage
Service: Internet
Area Affected: Southern California
Fiber splicing crews are completing final phase of fiber repairs. Estimated Time of Restoration of Services is 12:30 AM 9/28/19. There will be no further updates tonight unless new information becomes available. An update will be posted tomorrow (Saturday) morning before 8:00 AM.
Fiber repair crews continue to make progress on fiber cut. Services have been restored for approximately 50% of affected circuits. Work will continue until full service restoration is achieved. There will be no further updates tonight unless new information becomes available.
Fiber splicing teams continue to make progress on repair. Services have been restored for approximately 40% of affected circuits. Work will continue until full service restoration is achieved. Next update will be 8:00 PM PDT, unless new information becomes available.
Fiber splicing teams continue to make progress on repair. Services have been restored for approximately 20% of affected circuits. Work will continue until full service restoration is achieved. Next update will be 6:00 PM, unless new information becomes available.
Fiber engineering teams continue to work to restore service. Service restoration work will continue until resolved & updates will continue to be posted until service is restored. Currently there is no ETR.
Outage Description: Fiber
Service/Area Affected: Internet/ SoCal
As of 3:41 PM PDT, no additional updates are available. Currently there is no ETR.
Outage Description: Fiber outage
Service/Area Affected: Internet / Southern California
AT&T fiber specialists are continuing to work at the site of the fiber cut to restore service. Currently there is no ETR. 2:58 PM PDT
Outage Description: Fiber outage
Service/Area Affected: Internet / Southern California
AT&T fiber splicing team is at the fiber cut location working on repair. Engineers continue to investigate alternative route solutions. 1:51 PM PDT. Currently there is no ETR.
Outage Description: Fiber outage
Service/Area Affected: So. Cal/Internet
AT&T has identified a fiber cut in their network. Engineers are working on repairing the fiber and investigating alternative routing solutions. Currently there is no ETR.
Outage Description: Fiber outage
Service/Area Affected: So. Cal/Internet
AT&T is continuing to work the fiber network problem that is impacting internet transport in Southern California. This issue is impacting various services across multiple carriers. Currently there is no ETR.
Outage Description: Fiber outage
Service/Area Affected: So. Cal/Internet
AT&T is experiencing an issue with their fiber backbone that is affecting multiple services, including internet transport. AT&T's top engineers are working the problem
Outage Description: Fiber outage
Service/Area Affected: So. Cal/Internet
Estimated Time Of Restoration: TBD
AT&T is currently experiencing a broad scale network outage in Southern California which is affecting parts of the NextLevel network. 10:41AM PDT
Outage Description: Fiber outage
Area Affected: Southern California
Service Affected: Fiber
Estimated Time Of Restoration: TBD
One of NextLevel's underlying carrier's infrastructure is currently experiencing an outage. Approximately 200 fiber circuits are involved in the outage.
Outage Start: September 27, 2019 at 9:51AM PDT
Outage Description: Fiber outage
Estimated Time of Restoration: TBD