Nextiva

Build amazing customer experiences with Nextiva’s AI-powered platform. ☁ #AmazingService #TeamNextiva

[Nextiva @Nextiva]

@DavidARosen Hi David, we sent you a direct message this morning. Please check it out, so we can support you through this issue and get this resolved. Here for you.

[Nextiva @Nextiva]

@DavidARosen David, we are so sorry for your loss. 🪽We appreciate you bringing this to our attention. Could you send us a direct message with your son’s business information? (First name, last name, business name)

We are here for you and can help get this handled.

[Clyde McManus @ClydeMcFunk]

You stay in the driver's seat:

🎛️ Set guardrails on what XBert handles
📝 Every call recorded & transcribed
📊 Summaries + reports showing revenue from after-hours bookings
Law firms, insurance, accountants, clinics, it fits them all.
Your 24/7 teammate 👉https://t.co/kcc8Ulr7Qd

[Slick Rick @rickdaslickest]

HVAC techs on a roof. Dental front desks slammed at lunch. Restaurants mid-rush. Agents mid-showing.

XBert's got the phone. 💪

Enterprise-grade security (HIPAA, PCI, SOC 2) + fast setup.

Stop missing calls. Meet XBert 👉 https://t.co/UuT5pJWb0J

[Jeremy Boudinet @BoudinetJ]

No shade to human receptionists — they're just not built to work 24/7/365 like some kind of customer-service cyborg.

XBert is.

Want in?

Drop a reply 👇

Or check it out here 👉 https://t.co/AcDjpdhphh

[Nextiva @Nextiva]

@jasr184 Coming soon! Will connect with our product team for a better timeline for you.

[Nextiva @Nextiva]

Companies increased AI spending on customer service by 38% this year. Their CX budgets overall only grew 2%.

Most of that new money won't show up as ROI.

Our CEO @TomasGorny breaks down why in @IncMagazine, and it comes down to one thing: data, not the AI itself.

If a chatbot can't see the ticket your support team just closed, it fails the easy questions before it ever reaches the hard ones.

Full piece: https://t.co/1bUXasVvd4

[Nextiva @Nextiva]

Looking for the answer? We just circled it for you.

https://t.co/YnE27hzznP

[Nextiva @Nextiva]

Meet Ella. The AI receptionist built on XBert to teach people about...XBert.

Press play to hear AI Engineer, Ben Rosenberg, ask Ella three of our most asked questions.

[Nextiva @Nextiva]

@spacedognj Hi Billy. We can help you get connected to support directly. I will send you a DM now, to grab your account number!

[Nextiva @Nextiva]

does meeting mania = missed calls?

more than you'd think. let XBert take over 👉 https://t.co/YnE27hzznP

[Nextiva @Nextiva]

@bymarklyne Check your DM's my friend. - Alexandra

[Nextiva @Nextiva]

"No human likes to do repetitive things."

Our CTO Ran Ezerzer talks through where AI actually belongs in customer support, and why augmenting your team beats replacing it every time.

[Nextiva @Nextiva]

@bymarklyne HI Mark. I am going to send you a DM so we can get you connected directly with support! Bare with me, sending you a message now. - Alexandra

[Nextiva @Nextiva]

What if onboarding a new hire took five minutes instead of five days?

Tallon Brown on our product marketing team walks through how to set it our AI receptionist, XBert.

Interested? https://t.co/YnE27hzznP

[Nextiva @Nextiva]

Spotify knows your next song...shouldn't your CRM know your next move?

XBert integrates with your CRM in real time, ensuring seamless interactions AND better outcomes.

Learn more here 👉 https://t.co/p1I0ziIvac

[Nextiva @Nextiva]

@geraldb1996x Hey Gerald! Thanks for bringing this to our attention. We will get the team to remedy that.

[Nextiva @Nextiva]

@jasonhartwell Thank you for the feedback on that, Jason. <3

[Nextiva @Nextiva]

@zhurg_ Hey @zhurg_ - we ran into an outtage. We appreciate your patience!

[Nextiva @Nextiva]

@cpsava Hey Carlos, Let's hop in a DM so I can get your information to help set you get set up with the team directly. Here for you.