Revenue Mgmt and Distribution Mktg pro with over 10 years of experience in the imagining, development & implementation of practices in those disciplines.
@Rams_RFC Is this good behaviour? I am hawthorns way Sonning and this happens very often when the club has events going on. Can you have this person come back and clear our entrance please. Thank you
@Irish_Ferries Booked Dover-Calais ferry leaves in 6 minutes and we are still yet to get to Frontier control. Hope you can accommodate us on the next ferry out to calais!
@NespressoUK Sort your customer service issues out before promoting services. If you can't deliver, why promise and mis lead consumers? The machines are unreliable at best and your customer service lacks training. This is a company that is built on marketing highlights.
@BartoloClayton@VisitMalta Please reconsider not accepting PCR tests to allow UK children aged 12-18 to holiday in Malta. You must know that vaccination is not available to this age group in the UK. Families have trusted your policies and already have bookings beforehand.
@VisitMalta The policy on not accepting PCR for children aged 12-18 will mean a lot of families won't visit Malta from the UK. There is no vaccination available for this age group in the UK. The government needs to reconsider this. Allow kids to visit with a valid PCR test.
@Alitalia Hi, i have been trying to contact customer services for a week now - many phone calls and emails, no response. I need to change and cancel flights, what should i do?
@Alitalia@VisitTrentino@veneziaairport Hi, i have been trying to contact customer services for a week now - many phone calls and emails, no response. I need to change and cancel flights, what should i do?
@Alitalia@skyteam@traveloneworld@staralliance@Alitalia Hi, i have been trying to contact customer services for a week now - many phone calls and emails, no response. I need to change and cancel flights, what should i do?
@Alitalia@Alitalia Hi, i have been trying to contact customer services for a week now - many phone calls and emails, no response. I need to change and cancel flights, what should i do?
@Alitalia do respond. I need to change or cancel flights on account of what's happening now. No response from emails or calls. App and website don't have options for updates to bookings. Please respond and help!
@Alitalia Hi, i have been trying to contact customer services for a week now - many phone calls and emails, no response. I need to change and cancel flights, what should i do?
@WillemHaak@Alitalia@WillemHaak , i was curious to know whether you for a resolution for your flights with Alitalia. I have been trying to get in touch with them for weeks, absolutely no joy and a waste of time.
@Alitalia Hi, i have been trying to contact customer services for a week now - many phone calls and emails, no response. I need to change and cancel flights, what should i do?
@nestsupport Doesn't Nest He'll have Familiar faces option anymore? I paid for Nest Aware yesterday and this option is gone from the Hello device. I can see it on the nest cameras, but not the doorbell.
@AmazonHelp@JeffBezos Earth's Most Customer-Centric Company - This is your goal right? I too believed in it but you have let yourselves down. I am not "just another" customer-every customer for you should be important, their issues of value. If you don't feel that, you fall short of your stated goal.
@JeffBezos Been with Amazon for years, spent thousands of pounds. Always thought highly of amazon and its customer service. Today @AmazonUK let me down and badly. Your folks don't want to acknowledge their mistake or listen to me. Will you?
@AmazonHelp There it is - the cop out. This is exactly what your other colleagues also hid behind. Please do not waste my time. Amazon is not what it used to be. @JeffBezos please take note of how things have started to unravel at Amazon - not first for CS in my book anymore
@AmazonHelp Insight was that Amazon made a mistake, had a price glitch. Alternative was that i should now spend additional monies to buy the same product, something i did not plan for or intend to do. Solution given suited Amazon, but not me - and i did not cause the problem to begin with!
@AmazonHelp Hiding behind terms and conditions? Not what I expected of Amazon. You could possibly access the chat to see my frustration at the whole episode.