Nici Robson

#PR and #Marketing enthusiast. Head hunting the best talent in the industry! Currently working as Internal Recruiter at Havas Life Medicom and Sciterion

[Nici Robson @Nicirobson1]

@HMRCcustomers He can’t get through! It’s an absolute shambles. No wonder you hear of people taking their own lives because the stress of it becomes too much for them!

[Nici Robson @Nicirobson1]

@HMRCcustomers I’m appalled! My partner has been trying for days to call HMRC self assessment and can NEVER get through, He needs to rectify YOUR mistake AGAIN! So stressful!! And your error!!! Same error, correction and then error again! Advice please! Stressful

[Nici Robson @Nicirobson1]

@HMRCcustomers So what now???

[Nici Robson @Nicirobson1]

@MartinSLewis please please can you help?! I can give more details but a screenshot is attached for some info. This is SO bad!! Thanks in advance.

[Nici Robson @Nicirobson1]

@HMRCgovuk I’m appalled! My partner has been trying for days to call HMRC self assessment and can NEVER get through, He needs to rectify YOUR mistake AGAIN! So stressful!! And your error!!! Same error, correction and then error again! Advice please! Stressful

[Nici Robson @Nicirobson1]

@British_Airways I just get this reply from you:

[Nici Robson @Nicirobson1]

@British_Airways I wrote a letter online and have a case reference about removing my 19 yr old from my household account. Haven’t had a response since 19thFeb! #bebetterBA

[Nici Robson @Nicirobson1]

@British_Airways I’ve just dm’d you

[Nici Robson @Nicirobson1]

@British_Airways Thanks Natalie but I knew that. We wanted to remove him sooner than 6 months but still waiting on a reply from the case BA team. It’ll be six months in a month or so!

[Nici Robson @Nicirobson1]

@HeathrowPassage terminal 5 baggage reclaim… we have been waiting for ages! You need more staff!

[Nici Robson @Nicirobson1]

@MaxRobson1234 @MaryLizMgmt Excited!

[Nici Robson @Nicirobson1]

@AdmiralUK COMPLAINT! We are a 2 year customer, you have just taken out £2000 in error, won’t put it back immediately so we will incur charges! Managers don’t have time to speak to us. DISGUSTED and DO NOT RECOMMEND ADMIRAL. #badcustomerservice #admiralinsurancecomplaint

[Nici Robson @Nicirobson1]

@SirTerenceBoot @WaterlooEast Hi Stephen, please could you give me your email address for the casting for Ryan. Thanks :)

[Nici Robson @Nicirobson1]

@BritishGasHelp Yes doing it now. Thanks

[Nici Robson @Nicirobson1]

@BritishGasHelp the service is awful! We have been unable to reach anyone about moving our meter for the past week! A dedicated team were calling but as usual didn’t call! We are building and need this done asap! #britishgascomplaint

[Nici Robson @Nicirobson1]

@ASOS I sent my return back via collect plus on 25May. I have receipt with tracking number plus I can see on the tracking that it was returned to ASOS on 26 May at 13:41. I have photos of everything and am very unhappy that no one has helped via chat each of the 5 times I tried

[Nici Robson @Nicirobson1]

I rarely tweet but Top Gun new movie is AMAZING! and @TomCruise wow!!

[Nici Robson @Nicirobson1]

@British_Airways again I try to get someone to reply so I can speak to BA about the holiday I have booked! I’m an Exec Club Member. Travel with BA a lot. #poorcustomerseevice #britishairways #britishairwaysholidays

[Nici Robson @Nicirobson1]

@British_Airways please could you help me. I want to upgrade our flights on a BA holiday in March. Can’t do it online and can’t speak to anyone on the phone! #britishairways #CustomerService