Nick Benson

[Nick Benson @NickBenson1]

@Alpha_Property I have tried several times today to contact you on the phone but you never pick up. This is an urgent matter. Please confirm that you are active on [phone].

[Nick Benson @NickBenson1]

@mrjamesob; Surely the question today is not what are the pros and cons of the debate, but whether parliament should examine this specific piece of proposed legislation? The current position is awful; surely there should be full scrutiny @2nd reading of what is being proposed?

[Nick Benson @NickBenson1]

@CampAndCaravan I’m booked onto your Keswick site from next Wednesday 28th
It’s currently closed due to flooding & your office is closed. I have to travel 300 miles to reach you. What are my options?

[Nick Benson @NickBenson1]

@BikeMagazine Am I right that you do an annual edition listing / reviewing all the bikes available to buy in the UK in a given year? If so, when please?

[Nick Benson @NickBenson1]

@premierinn I was; simply put several that I approached agreed that the fault had been there for so long they’d forgotten when it was first reported. “ Up to a year” was mentioned by one. I was told there were ‘technical issues’ but this cannot excuse such a lengthy fault. Please fix ASAP.

[Nick Benson @NickBenson1]

@premierinn Enjoyed your room in Leeds East last night but, just as 3 months ago, the external door from the main car park is still ‘Out of Order’, meaning customers still need to trundle or carry cases all round the outside of the hotel to the front door. Don’t you care at all?

[Nick Benson @NickBenson1]

@TUIUK I don’t really need an apology, just an acknowledgement that sending customers misleading information that causes the frustration you’ve apologised for is a bad thing, and so you’ll change the messages to your customers?

[Nick Benson @NickBenson1]

@TUIUK Just wasted 2 1/2 phone hours trying to contact you to manage a booking. You cancelled it, due to 3rd party flight changes, and told us we could manage the cancellation online which you cannot with third-party bookings. Change your recorded message!

[Nick Benson @NickBenson1]

@wightlinkferry Thanks. I’d be more than happy to discuss with the line manager if they wanted more detail. These things happen but timely information flow keeps people from getting even more frustrated.

[Nick Benson @NickBenson1]

@wightlinkferry Re your delayed 10:40 ferry departure from Fishbourne - the very loud alarm which has been driving all the waiting crowd crazy for the last 40 mins - PLEASE Turn It Off!!!

[Nick Benson @NickBenson1]

@wightlinkferry We both know that’s not true! Having to wait for well over an hour before engineers could be brought from Portsmouth on a boat shows your contingency engineering is inadequate. There was no effort to keep the waiting passengers & vehicles informed of the delays. Poor.

[Nick Benson @NickBenson1]

@RnGRacing Can’t find your famous Aero crash bungs for my 2019 S1000XR anywhere? Had them before and love them; do you do them for my bike?

[Nick Benson @NickBenson1]

@SwytchBike i’m currently fitting your universal pro kit to my tandem bike. The magnetic sensor supplied is different to the one in your instruction PDF. It has an additional hinged arm and also includes four inner pieces where there’s only room for two I think. Can you explain?

[Nick Benson @NickBenson1]

@BrittanyFerries Hi, my Club Voyage Spain has just lapsed; I know I have three months to renew without paying the registration fee again, but will my membership last 12 months from the date I renew or from when it was originally due? Thanks.

[Nick Benson @NickBenson1]

@ssencommunity Ref the notified planned outage this morning (Ref: 192868) can you please confirm if the short interruption at 08:27 was all that’s planned for in SO32 1DR today?

[Nick Benson @NickBenson1]

@VictoriaPlumUK For the third time I'm unable to contact you. I've been on hold on your phone line for an hour, your chat keeps shutting me down and you've never replied to my DMs on this platform You've sent me a wrong item and promised to call me back but haven't. Goodbye! 🤬

[Nick Benson @NickBenson1]

@VictoriaPlumUK Times are difficult but having received a toilet seat instead of a mixer tap from you today and unable to reach you on chat or phone what do you think I should do? 😡

[Nick Benson @NickBenson1]

@James9475 Hey; WA me when you can? 😎 (all’s well 😊)

[Nick Benson @NickBenson1]

@RoyalMail Why on earth, when your click & drop service fails, as it did for me today, do you expect us to download, print, sign & then post in the mail the refund application form? Beyond comedy! What a waste of time.