Nicki Latter

A little ray of sunshine.......xx

[Nicki Latter @NickiYoung6]

@coopuk We visited the store in Wimborne, Dorset at approximately 5.20pm tonight Staff wrapped in coats, gloves, scarves etc as heating is broken & they’re working in a temp of 9 degrees! Apparently management has told them they have to!! It’s disgusting!! Look after the staff!!

[Nicki Latter @NickiYoung6]

@TheRangeUK Absolutely disgusted with service we have received regarding a delivery. When I ask to speak to a manager this is the response I get

We don't have a landline number for customer service and managers are not customer facing and don't chat with customers.

Disgusting

[Nicki Latter @NickiYoung6]

@asda Are you not doing deliveries/click and collect on Christmas Eve this year?

[Nicki Latter @NickiYoung6]

@AsdaServiceTeam Took delivery of my online order tonight and didn’t realise until I was putting the shopping away that I am missing a bottle from the pack@of 12

[Nicki Latter @NickiYoung6]

@ASICSeurope Hello. I placed an order on 07/07 and I just wondered if you can give e me an update on what’s happening with it. I’ve checked tracking but tells me it was out for delivery a few days ago and I received nothing

[Nicki Latter @NickiYoung6]

@OddboxLDN Getting a little frustrated recently, last couple of boxes have just been left outside our house. Yesterday’s picture taken was just of our front door number - not even where box was left. Prior to this the delivery instructions for the safe place were being followed.

[Nicki Latter @NickiYoung6]

@HMRCcustomers I am struggling to get issued with another activation code for my online tax return, I didn’t use the first one in time. Filled out form but don’t then get a code. Can you please help?

[Nicki Latter @NickiYoung6]

@studio_co_uk I bought a colour change acrylic reindeer and sleigh, it’s been out 3 weeks and has rusted and snapped

[Nicki Latter @NickiYoung6]

@curryspcworld have literally just picked up a dishwasher from store, got it gone and cannot select a programme, buttons aren’t working. So hard to actually get in contact with someone to know what to do next. Please advise

[Nicki Latter @NickiYoung6]

@asda I need to let my local store know I am going to be late for my click and collect slot but can’t get through to them. Can you help me please?

[Nicki Latter @NickiYoung6]

@ArgosHelpers Can you please help as to why I cannot spend my nectar vouchers when checking out? My card is registered and I have been able to use previously. Many Thanks

[Nicki Latter @NickiYoung6]

@Hermesparcels Good Morning. I received notification you were going to deliver between 2-4pm yesterday and my parcel never arrived. Can you give me an update please

[Nicki Latter @NickiYoung6]

@bt_uk I’ve sent a message. Can someone please help me urgently. I have been without my email for a week now

[Nicki Latter @NickiYoung6]

@bt_uk Can I please suggest during this time of limited staff that you don’t lock peoples email accounts as been waiting since Thursday for resolution and now just been told it’ll be another 72 hours. And your password reset function doesn’t work because of a known postcode issue

[Nicki Latter @NickiYoung6]

@bt_uk Hello David. No still not sorted, have had zero contact from anyone from the tier 2 team that apparently this has been escalated to twice now. I’ll message now thank you

[Nicki Latter @NickiYoung6]

@LeShuttle Thank you very much!

[Nicki Latter @NickiYoung6]

@LeShuttle Hiya. Can you please tell me when I’ll be able to book for December? Thanks

[Nicki Latter @NickiYoung6]

@VOXI_UK Over 2 weeks now and still nothing

[Nicki Latter @NickiYoung6]

@VOXI_UK You’ve taken 2 payments this month from our bank account for my husbands bill and yet we have to wait 21 days to get that money back???? That’s outrageous and completely unacceptable

[Nicki Latter @NickiYoung6]

@TefalUK Hiya. Purchased an ingenio pan set Dec 2018 and the handle now will not open. As there is a 10 year guarantee on handles what’s my next step please? Many Thanks