Nicky Ore

[Kim Bennett 💙🇺🇦 @mizbee65]

#WorldPatientSafetyDay @Mersey_Care the Patient Safety Team will be at the AGM this week, come and talk to us about how we will be involving patients, families and caregivers under #PSIRF

[Mersey Care NHS FT 🏳️‍🌈 @Mersey_Care]

Today is #WorldPatientSafetyDay

When our patients and service users are treated as partners in their care, significant gains are made in safety, patient satisfaction, and health outcomes.

Find out more about #PatientSafety at #MerseyCare

https://t.co/c0En9BeLNd

#WPSD23

[Claire Brockbank @Davies74E]

Over 2 years of planning, analysis, engagement & design work has taken place. At midnight we go live with our #PSIRF plan. So proud to be part of the Patient Safety Team @Mersey_Care @NickyOre23 @panchufxavier @JR_MerseyCare

[Claire Brockbank @Davies74E]

1 July, our PSIRF plan is live. This has been a tremendous amount of work from the Patient Safety Team. We’ll be supporting the divisions throughout this process of change. Remember this is a new wave we’ll ride together @Mersey_Care @NickyOre23 @panchufxavier #patientsafety

[Claire Brockbank @Davies74E]

PSIRF oversight training today, ahead of go-live. Lots of great discussions with our Trust colleagues, facilitated by @faceremelius @Mersey_Care #PIRSF #patientsafety

[Claire Brockbank @Davies74E]

Walk on my break to reflect following meeting with a family today. We were open, honest, apologised & addressed their concerns. What mattered to them was the assurance that things have changed & saying we are sorry #patientsafety @panchufxavier @NickyOre23 @Trishbennett15

[Claire Brockbank @Davies74E]

Final preparations for the PST meeting this afternoon. A chance for us all to come together, share progress & key highlights. We are embedding patient stories in our meetings & how they’re helping us to learn lessons 📖@NickyOre23 @Justine_collo02 @panchufxavier @Mersey_Care

[Nicky Ore @NickyOre23]

@Davies74E @Justine_collo02 @panchufxavier @Mersey_Care Great session today- once again this reminded the team of our critical role in maximising the power of the patient story in the patient, family and staff journey towards both physical and psychological healing! Thanks @Davies74E @Justine_collo02

[Helen Bevan @HelenBevan]

Productivity & psychological safety are connected. Currently, as we seek to drive up performance, a lot of people find they're in the anxiety zone. We'll be at our most productive in the learning zone; where it's safe to try new things & give our views. By @AmyCEdmondson @tnvora

[Joe Rafferty @JR_Advisory]

Really good to start the week with our ⁦@Mersey_Care⁩ executive safety huddle. Psychological safe space to understand the rhythms of incidents, care and learning in our trust. Invaluable, solution focused and no hierarchy.

[Nicky Ore @NickyOre23]

@shimmyjojo @MattinsonTrish @Jo23450850Carol Have a fantastic birthday Trish xxx

[Nicky Ore @NickyOre23]

@mizbee65 Love this!

[Mersey Care NHS FT 🏳️‍🌈 @Mersey_Care]

We want to know what the top three things are that matter to our #serviceusers and #carers when using our services 💙

Tell us by taking part in our quick survey as #patientexperience matters ➡ https://t.co/1pPQUMBZp0

Your feedback is important to us 😊

#NHS

[Claire Brockbank @Davies74E]

This morning we’re hosting a Multi-provider Learning event following a serious incident.Over 35 colleagues from 8 providers coming together to share learning, reflect & look toward future progress @panchufxavier @NickyOre23 @JR_MerseyCare @Trishbennett15 #restorativelearning

[Claire Brockbank @Davies74E]

Did you know we have wealth of resources on the Patient Safety Team YourSpace page?
If you’re reporting a moderate harm incident please remember to consider Duty of Candour @NickyOre23 @panchufxavier @Anne_Bennett15 @zoelizprince @debbie_tubey @Mersey_Care #openandhonest

[James Titcombe @JamesTitcombe]

Looking forward continuing the ‘restorative just culture’ course today. Promoting ‘psychological safety’ in our healthcare system is a crucial component of a healthy patient safety culture - great to be learning more about the @Mersey_Care approach. #justculture #patientsafety

[Claire Brockbank @Davies74E]

First of our Duty of Candour Masterclasses today. Excited to introduce our new champion role across the Trust & build on our culture of openness & honesty. Resources available on the PST YourSpace @NickyOre23 @panchufxavier @amandajoyoates @Mersey_Care #justandlearningculture

[Nicky Ore @NickyOre23]

Today is #WorldPatientSafetyDay it’s definitely a day to reflect on our commitment to prioritise quality and safety in the care we provide! Also recognising all our staff for their continued commitment, professional knowledge & skills to ensure safety is their key priority

[Claire Brockbank @Davies74E]

Have you seen our new Patient Safety Team intranet page? Team information & how to access support from the Team is available @Mersey_Care @panchufxavier @NickyOre23 #WorldPatientSafetyDay2021

[Paula whitfield @Paulawhitfie1d]

What Amazing outcomes from supporting the change in format of educational delivery for PU training and LU training in response to Covid... Well done Skin team and Perfect care team @Mersey_Care @joanneellis @DannyRoberts03 @AnneBennett86