#WorldPatientSafetyDay@Mersey_Care the Patient Safety Team will be at the AGM this week, come and talk to us about how we will be involving patients, families and caregivers under #PSIRF
Today is #WorldPatientSafetyDay
When our patients and service users are treated as partners in their care, significant gains are made in safety, patient satisfaction, and health outcomes.
Find out more about #PatientSafety at #MerseyCare
https://t.co/c0En9BeLNd
#WPSD23
Over 2 years of planning, analysis, engagement & design work has taken place. At midnight we go live with our #PSIRF plan. So proud to be part of the Patient Safety Team @Mersey_Care@NickyOre23@panchufxavier @JR_MerseyCare
1 July, our PSIRF plan is live. This has been a tremendous amount of work from the Patient Safety Team. We’ll be supporting the divisions throughout this process of change. Remember this is a new wave we’ll ride together @Mersey_Care@NickyOre23@panchufxavier#patientsafety
PSIRF oversight training today, ahead of go-live. Lots of great discussions with our Trust colleagues, facilitated by @faceremelius @Mersey_Care#PIRSF#patientsafety
Walk on my break to reflect following meeting with a family today. We were open, honest, apologised & addressed their concerns. What mattered to them was the assurance that things have changed & saying we are sorry #patientsafety@panchufxavier@NickyOre23 @Trishbennett15
Final preparations for the PST meeting this afternoon. A chance for us all to come together, share progress & key highlights. We are embedding patient stories in our meetings & how they’re helping us to learn lessons 📖@NickyOre23@Justine_collo02@panchufxavier@Mersey_Care
Productivity & psychological safety are connected. Currently, as we seek to drive up performance, a lot of people find they're in the anxiety zone. We'll be at our most productive in the learning zone; where it's safe to try new things & give our views. By @AmyCEdmondson@tnvora
Really good to start the week with our @Mersey_Care executive safety huddle. Psychological safe space to understand the rhythms of incidents, care and learning in our trust. Invaluable, solution focused and no hierarchy.
We want to know what the top three things are that matter to our #serviceusers and #carers when using our services 💙
Tell us by taking part in our quick survey as #patientexperience matters ➡ https://t.co/1pPQUMBZp0
Your feedback is important to us 😊
#NHS
This morning we’re hosting a Multi-provider Learning event following a serious incident.Over 35 colleagues from 8 providers coming together to share learning, reflect & look toward future progress @panchufxavier@NickyOre23 @JR_MerseyCare @Trishbennett15 #restorativelearning
Looking forward continuing the ‘restorative just culture’ course today. Promoting ‘psychological safety’ in our healthcare system is a crucial component of a healthy patient safety culture - great to be learning more about the @Mersey_Care approach. #justculture#patientsafety
First of our Duty of Candour Masterclasses today. Excited to introduce our new champion role across the Trust & build on our culture of openness & honesty. Resources available on the PST YourSpace @NickyOre23@panchufxavier @amandajoyoates @Mersey_Care#justandlearningculture
Today is #WorldPatientSafetyDay it’s definitely a day to reflect on our commitment to prioritise quality and safety in the care we provide! Also recognising all our staff for their continued commitment, professional knowledge & skills to ensure safety is their key priority
What Amazing outcomes from supporting the change in format of educational delivery for PU training and LU training in response to Covid... Well done Skin team and Perfect care team @Mersey_Care@joanneellis@DannyRoberts03 @AnneBennett86