Nikki Williams

[Nikki Williams @NikJWilliams]

@AppletonDave @etihad To be honest I was half expecting it due to a very short connection in Abu Dhabi caused by a late departure from LHR (no surprise there….and not of Etihad’s doing). Bag was on the very next flight and delivered in less than 24 hrs with continual update messages. Impressive.

[Nikki Williams @NikJWilliams]

@McLeanGolf Doug Sanders, 1970 missed putt for The Open.

[Nikki Williams @NikJWilliams]

@LucyAnnNewton @CountrysidePS @FocusNorbiton @SSRAKingston @Countryside_PS Really can’t understand why you would be snarky, after all it’s been such a lovely peaceful morning with no construction noise - oh, wait……

[Nikki Williams @NikJWilliams]

@LucyAnnNewton @CountrysidePS @FocusNorbiton @SSRAKingston @Countryside_PS Yes indeed, all sorted. We are small collateral damage in the great scheme of things. And the Wellbeing event is organised by a local charity in any case, so they can’t even take credit for that.

[Nikki Williams @NikJWilliams]

@waitrose Please can you get your priority booking slots sorted? My mother, soon to be 90, was emailed by you two weeks to say she was on your priority slot list. Still no slots despite sometimes going onto your site 8-10 times a day. Please don't copy and paste a standard reply.

[Nikki Williams @NikJWilliams]

@virginmedia Now is good, how do i get onto live chat?

[Nikki Williams @NikJWilliams]

@virginmedia Your client service is appalling. My mother, who is priority client with a pendant alarm linked to her phone, has been without her landline for 5 DAYS! Latest is now 10 a.m. tomorrow after 5 changes. Can I please speak to someone who isn't in India?

[Nikki Williams @NikJWilliams]

@virginmedia I have been out in the past hour, back around 5 pm

[Nikki Williams @NikJWilliams]

@virginmedia The only advice I got from any of your team was to keep looking at the website to check the time, and lo and behold, at 10 minutes past the last deadline, it was extended again by almost 24 hours! Apart from my own anger, my mother is increasingly distressed.

[Nikki Williams @NikJWilliams]

@virginmedia I believe this is no longer the same issue - it's a 'new' fault. Her broadband is actually now re-connected. Her phone is not and that is the most important thing of all. Your 'fix' time has now been extended at least 5 times. I cannot tell you how angry this has made us.

[Nikki Williams @NikJWilliams]

@virginmedia Plus everyone else who was affected seems to be back up and running.

[Nikki Williams @NikJWilliams]

@virginmedia Yes I assume so. But according to 'customer services' this is a new issue affecting her phone line - your website says no issue with broadband/TV. She is a vulnerable 89 year old with a pendant alarm. She is supposed to be one of your priority customers for phone service.

[The Eventing Family @Eventingfamily]

£19,790 raised with our online auction it is true #eventerssticktogether