Nikesh

[Nikesh @Nikesh_808]

Disappointed @SamsungIndia ! My S23 got a greenLine after an update.Delhi service center denied FOC replacement via visual guess of liquid damage without opening the phone or testing. Refused to give a Job Sheet too.This is unacceptable for a flagship.@jagograhakjago

[Nikesh @Nikesh_808]

Big thanks to @SamsungIndia for the FOC screen replacement on my Galaxy S23! Special shoutout to Megha Rawat, Consumer Experience Manager, for her constant support from day 1 ; escalated fast, smooth process, and great follow-up. Restored my faith in Samsung service! #linefixed

[Nikesh @Nikesh_808]

Absolute Cinema💀
#iran #usa #Trump #netanyahu #revenge

[The Alpha Mindset @the_alphamind]

This video will change your life:

[Nikesh @Nikesh_808]

Dear @raghav_chadha ,
Today, thousands are suffering from Samsung’s "Green Line" update glitch.
Samsung is dodging accountability by falsely blaming users to void repairs. Please raise this corporate service scam in Parliament! @SamsungIndia

[Anup Das @dasanup9064]

What this behaviour @SamsungIndia my Samsung S21FE(SD) got this green line after latest security patch. For your kind information I want to tell I have updated to the latest security patch(January).
@SamsungIndia Please fixed my issue asap.

[Nikesh @Nikesh_808]

@praxantmvni @SamsungIndia It's already been over a week.
Didn't they solve your problem?

[Nikesh @Nikesh_808]

@gafoorgk @SamsungIndia @jagograhakjago The problem is that Samsung’s FOC replacement policy feels like a PR stunt rather than a genuine soln. Even when a device fits every guideline, service centers seem trained to hunt for excuses to void the warranty and blame the user.
eg:a user was blamed for opening back panel.

[Nikesh @Nikesh_808]

Disappointed @SamsungIndia ! My S23 got a greenLine after an update.Delhi service center denied FOC replacement via visual guess of liquid damage without opening the phone or testing. Refused to give a Job Sheet too.This is unacceptable for a flagship.@jagograhakjago

[Nikesh @Nikesh_808]

@techyanurag @SamsungIndia I also faced the same issue on S23. Even though the phone is in pristine condition under every Policy guideline, service center denied it by 2-sec visual inspection claiming "liquid damage" without any tests.
They blame on user to void the service.
@SamsungIndia Unacceptable!!

[Anurag Chaturvedi @techyanurag]

My Samsung Galaxy S21 FE has green line issue after software update.Service center rejected repair saying the back cover is opened, but the phone has never been opened by me.Back panel seems lifted due to heating.Request @SamsungIndia to please investigate and resolve this issue.

[Nikesh @Nikesh_808]

@AnkurAnkur7469 @SamsungIndia I also faced the same issue on S23
Even though the phone is in pristine condition under every Policy guideline, service center denied it by a 2-sec visual inspection claiming "liquid damage" without any tests.
@SamsungIndia must give FOC replacement anyhow.

[Ankur Malendhi🇮🇳 @AnkurAnkur7469]

@SamsungIndia
I have purchased my phone S23 on 12/02/23 and suddenly there are pink and green lines on my phone screen, i visited samsung store but they refused to give me resolution for it.

[Nikesh @Nikesh_808]

@geekyranjit @C4ETech @technolobeYT @HFVUnbox
Please help me with this 🙏

[Nikesh @Nikesh_808]

@unboxmatrix Sir, help! My S23 5G got a pink/green line + OLED bruise after Mar 10 update. Phone is pristine (no cracks/dent). Service Center denied free fix via "visual inspection" only, claiming liquid damage without any tests. Please help me escalate this!

[Nikesh @Nikesh_808]

@aajtak @BBCHindi @news24tvchannel @ABPNews @ZeeNews @IndiaToday @SamsungCEO_Jae @ndtvindia @Republic_Bharat

calling for a prime-time investigation into the #SamsungGreenLine crisis. Thousands are suffering from this manufacturing defect.

[Sudipta Das @sudiptadasind]

After update UI 8. A green line appears in my @Samsung S23 purchase Date- 6th june 2024.
@SamsungMobile @SamsungIndia

[Bubai Dutta @BubaiDutta3]

Why Green line To my Samsung S21 Fe
please Reples My Display
@SamsungIndia @SamsungMobile @yabhishekhd @AmreliaRuhez @GyanTherapy

[BrahmaDand 🇮🇳❤️🇮🇱 @sameer1569]

Hi @SamsungMobile @SamsungIndia , I have an S23 Ultra; after latest security update, the phone started showing a pink vertical line on the right side. The phone was never dropped or collided on any surface. what to do?

[Nikesh @Nikesh_808]

@SamsungIndia #beaware Anyone on the past series ( S21,S22,S23 ) ,be ready to face the #greenline issue as Samsung rolled out such a heavy update that I too am facing it on my S23. The FOC replacement is just a myth.
Best way to push customers towards new flagships.

[Nikesh @Nikesh_808]

@xsoupart @SamsungIndia @SamsungMobile @Samsung Did they replace the display?

[Nikesh @Nikesh_808]

Hi @SamsungMobile @SamsungIndia
It’s a classic symptom of failing display flex-gate. Why are your technicians denying a documented manufacturing defect on a visual guess? To find any defect do you guys just physically inspect it or open it as well?
@jagograhakjago