@SupportPets Of course! It looks like we're unable to reach out to you via Direct Message, but you can get in touch with a team member at [email protected]!
After further investigation we’ve identified the cause of login problems that affected some users earlier today, and have since rolled out a server-side update that addresses the issue.
Ladies and Gentlemen,
Nikola 2.6 is here! Nikola is the best and most proactive app for Tesla owners. https://t.co/1q32Ioydtw
What’s new? Well that will take a few tweets…
also new...
• Vastly Improved car controls reliability. Now dispatch multiple commands at the same time.
• Vastly reduced "logouts" that caused some users to have to periodically log back in.
• Smarter confirmation steps when sending car commands.
• Weekly average MPGe graph
Tesla’s authentication system appears to be having elevated error rates. This will prevent Nikola logins for the time being. (and logins in the official app)
Existing Nikola users accounts are unaffected.
Will provide updates here as the situation evolves.