Ninja Kitchen

Discover new ways to make the things you love with Ninja.

[Ninja Kitchen @NinjaKitchen]

@jorgeferes Hi Jorge, we’re really sorry to hear about your experience. That’s not the level of service we aim to provide, especially for a loyal customer. We appreciate you sharing your ticket number. Please send us a DM so we can take a closer look and help get this resolved.

[Ninja Kitchen @NinjaKitchen]

@TRAMP81 Hello Paul, we’re concerned to hear that you’ve reached out and are still waiting for assistance. We’d like to help and have sent you a private message to support you further.

[Ninja Kitchen @NinjaKitchen]

@Fox1485 Hi Ian, sorry for the delay. We’ve now sent you a DM, please feel free to reply there so we can help further.

[Ninja Kitchen @NinjaKitchen]

@Fox1485 We see our UK team sent you a DM regarding this.

[Ninja Kitchen @NinjaKitchen]

@Fox1485 Could you please send us a private message? That way, we can share a direct link to contact our UK support team, who will be happy to assist you further.

[Ninja Kitchen @NinjaKitchen]

@torimariemurphy Hi Tori, we're truly disappointed to hear about your experience with the Creami. We understand your concerns when it catches on fire, and we'd like to look into this matter further. Can you kindly send us a DM with the model number and the details of how it occurred?

[Ninja Kitchen @NinjaKitchen]

@cookingwit8301 Hello there, we understand how frustrating this must be. Waiting nearly two weeks and experiencing the same issue with your Ninja Luxe Café isn’t the experience we aim to provide. We’ve sent you a DM to help get this resolved.

[Ninja Kitchen @NinjaKitchen]

@SagittariusKCM3 We’ve reached out via direct message to assist you further.

[Ninja Kitchen @NinjaKitchen]

@alexisbelon Hi Alexis, we apologize for the delay in response. If you'd prefer live assistance, we recommend contacting our Ninja support team for further assistance at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET.

[Ninja Kitchen @NinjaKitchen]

@alexisbelon Thanks for letting us know. Since you’re unable to message us here, please reach out to our Ninja team on Instagram or Facebook using the links below, and we'll follow up with you as soon as possible.
Facebook: https://t.co/CiIY23ID7y
Instagram: https://t.co/IMxVO7KkBC

[Ninja Kitchen @NinjaKitchen]

@alexisbelon Hi Alexis, we’re very disappointed to hear about your experience with your single‑serve coffee maker. This isn’t our usual standard, and we’d appreciate the opportunity to look into this further. Could you please send us a private message?

[Ninja Kitchen @NinjaKitchen]

@henrypa45281380 @AmazonHelp We completely understand your concern regarding your order, and we're truly sorry that this happened. However, for further investigation, we kindly recommend reaching out to Amazon’s customer service team again, as they’ll be best equipped to assist with order‑specific details.

[Ninja Kitchen @NinjaKitchen]

@henrypa45281380 @AmazonHelp Hi Henry, thank you for reaching out. We understand how frustrating this must be. Since the order was placed through Amazon, we kindly ask that you contact Amazon Customer Service so they can review the delivery details and assist further.

[Ninja Kitchen @NinjaKitchen]

@AplinSimone @NinjaKitchenUK Hey Simone, thank you for reaching out. We strive to learn from our customers to create products that cater to your preferences. We’ll definitely share this with our product development team for future considerations.

[Ninja Kitchen @NinjaKitchen]

@mhp1604 Hi Mariela, thank you for taking the time to notify us of your experience. We truly apologize for the portafilter error with your new Luxe. This doesn't sound right, and we'd love to help. Could you kindly send us a private message with further details so we can look into this?

[Ninja Kitchen @NinjaKitchen]

@CerrilloJoy Hey Joy, we've sent you a private message to further assist.

[Ninja Kitchen @NinjaKitchen]

@JTiemstra09 Hi there, we’re so sorry to hear you’re having trouble with your Thirsti, especially after already descaling and cleaning it. We know how frustrating that can be.
Please send us a private message with your details so we can take a closer look and assist you further.

[Ninja Kitchen @NinjaKitchen]

@LgMaiu @fogondpalo ¡Muchas gracias por tu interés en la Ninja Crispi Pro! 😊
Puedes verla en nuestro sitio web y consultar el precio aquí:
https://t.co/BZOEcUDWL7