Dropped off my rental Saturday night (original return was scheduled for Sunday but dropped off early due to snow storm as I got earlier flight). @Avis still hasn’t checked it in… already on another trip with a new car in a new state…
"If you thought my husband's mission was powerful before, you have no idea. You have no idea what you have released across this country and across this world."
🔥
@RoyalCaribbean I hung up at almost 3 hours but finally was able to connect to a rep when I called the crown and anchor line (they picked up after only 14 min hold). Im diamond + and forgot we could call a separate #, 3 hrs is too long!!
After a little back and forth, I’m glad to say @TravelproIntl is now honoring their warranty and replacing the bag for me. Shouldn’t have had to even have the convo but glad they did the right thing!
Bought @TravelproIntl suitcase thinking it would last a long time and had an excellent warranty…. Used my large suitcase maybe 5x in the 3 years I’ve owned it… arrived at int’l destination and entire seam busted open - and they claim this is “normal wear and tear” & not covered
Yet if the wheel broke off (and contents of luggage were ok) they would cover that - yet my contents were flowing out the bottom - I had to spend $100 to buy a back up bag while on travel - and now am out over $200 on original cost of bag. Definitely don’t stand behind their word