@RelianceJioCare My JioFiber connection has been down for 3 days. Despite 20–30 calls & multiple requests, there's no resolution. Engineer visits keep getting auto-rescheduled to the next day daily at evening without any notice.
Request ID:SR00002ECKWB #CustomerServiceFail
@JioCare This ongoing issue and lack of accountability are extremely frustrating. I request you to reschedule the engineer visit for 30th May, early in the day, without any further delays or auto-holds.
If possible, please reschedule it right now. We need this resolved urgently.
@RelianceJioCare My JioFiber connection has been down for 3 days. Despite 20–30 calls & multiple requests, there's no resolution. Engineer visits keep getting auto-rescheduled to the next day daily at evening without any notice.
Request ID:SR00002ECKWB #CustomerServiceFail
@JioCare The same thing happened again on 29th May — the visit was rescheduled multiple times and eventually went on hold again without any resolution or update.
@JioCare On 28th May, the engineer visit was scheduled and then rescheduled 2–3 times from your end before it automatically went on hold. We did not request any hold — this is clearly happening from your side. Why would a customer delay their own service?
We are completely fed up. This is not just an inconvenience — it’s affecting our work, daily activities, and peace of mind. We expect better from a brand like Jio. We demand urgent action.
Next, they tell me to first file an FIR at the nearest police station and follow the procedure. How is someone, after suffering an accident, is supposed to go to the police station in an injured state and file an FIR?
@nitinmurarkasmc i have subscribed in your premium channel but havent been added in the group .i can even share the details of payment .kindly do the needful asap.i also tried calling the toll free number but it is not reachable also my mail is being ignored.