Rachel

[Rachel @NitonCalling]

@virginmedia @ian06smith Should I have received notification yet. When are the last batch of customers being notified?

[Rachel @NitonCalling]

@Jan_Leeming Yes. This!! No pets but keep thinking I’ve missed a delivery or something!

[Rachel @NitonCalling]

@virginmedia I’m now can’t get into any emails and says my account is locked or no longer active - I’ve not yet had migration notifications. This is also on webmail. Please help

[Rachel @NitonCalling]

@virginmedia I’ve tried with a new app password and having the same issue

[Rachel @NitonCalling]

@virginmedia More scam twitter accounts replying to your messages and asking customers to DM them (Virgin Direct Response Hub)

[Rachel @NitonCalling]

@virginmedia I’ve still not had the communication. However I can send emails via webmail but not on phone or outlook. But is receiving them. Is this all part of this migration issue?

[Rachel @NitonCalling]

@waitrose Whar has happened to the just cook range? Chicken with coriander has disappeared - notably this was one of the only ones to have a green salt label. The lamb with balsamic crust has changed ingredients (I can no longer have). The salt content of all now seem higher?

[Rachel @NitonCalling]

@virginmedia Thank you. That’s really helpful. Much appreciated

[Rachel @NitonCalling]

@virginmedia A couple of things. What are the timelines for being told about the email changes (not heard anything yet and seen different responses to this). Also I’m getting replies from Virgin Response Hub If X account. Is this a scam account?

[Rachel @NitonCalling]

@virginmedia @stevenagesaint In this message you say that they should already have received communication, whereas in others you’ve said it’s going out in batches and will advised on due course. Which is it and by what time should we be worried if we haven’t received anything?

[Rachel @NitonCalling]

@virginmedia @P5ych1cPoet I’ve not had a communication about this either, indeed I found out on Google by accident. Can we have some time lines and whether everyone has been contacted or not (I haven’t)

[Rachel @NitonCalling]

@marksandspencer Is there a problem with the app? I’ve seen a few posts regarding “it appears you are offline”. I’ve got this now and on home WiFi and also tried mobile data but it won’t open?

[Rachel @NitonCalling]

@marksandspencer @EL_James74 Yes this is happening to me too. On my home WiFi network and mobile data too.

[Rachel @NitonCalling]

@PeterEgan6 @BeingBoycie One of my favourites! Absolutely guaranteed to pick you up when feeling down. Plus one of my favourite series ever! Love the episode when Anne is in hospital and every appliance “gangs up on him”!!

[Rachel @NitonCalling]

@virginmedia No incoming emails - no help on phone. Shambles. I need access - please help

[Rachel @NitonCalling]

@virginmedia What is going on with emails. I can send but not receiving anything. Also I was unaware of this move to new service. I rely on my emails. They are also not showing on webmail what is going on?

[Rachel @NitonCalling]

@JohnGovier @virginmedia Same albeit with another of legacy accounts. I’ve not had any notification yet and wasn’t on my radar? What is happening if anyone knows please

[Rachel @NitonCalling]

@RealTimVine There really is nothing else that can cheer you up as much as the classic Taskmaster episode - I’ll count in lobsters 🦞 😀

[Rachel @NitonCalling]

@virginmedia Is there an issue with your email servers? I’m getting the odd few emails but know I’ve not received others and not showing on webmail either

[Will Nett @will_nett]

Joe Hart on comms; come back Lee Dixon, all is forgiven.