Please, please never buy anything from @vintedUK all ok if it goes well. Absolutely shocking when it doesn't. You pay for buyer protection which is absolutely useless. Complete farce, they don't care if people get scammed, just as long as they get their cut. #scammers
@asda great customer service from one of your team members at the Castlepoint store in Bournemouth on Sunday. Truly went above and beyond. Tried to email to mention him, but no joy. He definitely needs to be praised.
Not a great start to my membership @TheGymGroup had an induction booked in, nobody turned up and no members of staff in the gym. This was at 13:15 in the afternoon! No point in being able to book these in if no one turns up to do it. Gave up waiting! #CustomerServiceFail
What's taking so long @British_Airways still no word since I filed a case form almost 2 months ago. You asked me to PM you, Bethan replied on 6 October saying you would be in touch asap. Nearly 3 weeks later, still nothing. #CustomerServiceFail
Absolutely ridiculous @British_Airways I sent a claim form for delayed and damaged luggage on 3rd September, still hasn't even been acknowledged! Not heard anything. Some customer service this is! #CustomerServiceFail
Outrageous from @VodafoneUK called customer services, speaking to an adviser, put me on hold for over 10 minutes, then hung up!! Not great customer service #CustomerServiceFail
Don't waste your time or money with @thetrainpal bought a digital railcard mid July, didn't receive the code to download it from Railcard. Sent a message to TrainPal on 20th July. Still no reply and still no railcard. You've got my money, where's my railcard? #Disgusting
Absolute joke @thetrainpal and @_Railcards bought a digital railcard from trainpal, it says it's been issued, but never received a download code and can't request a new one. So completely useless, what's the point of buying one if not able to use it?
What's happening @HM_Passport sent my families old passports via recorded delivery on 9 Jan, received and signed for by you on 10 Jan. Heard nothing from you since, then received text message from you on 21 Jan reminding us to send the old passports. Absolute joke!
How much longer do I need to wait for my order @The_Oodie? Ordered on 16th November. Still nothing, I know you said about there being delays but this is ridiculous especially as you're still happy to take orders on your site. #nothappy
Hi @FerndownUpper@DAMORYCOACHES children are still waiting for the F4 bus in Verwood to take them to school. Should have been picked up at 7:40am. No communication. What's going on? Been late all week.
@British_Airways I've sent a DM with my details and I got a a generic reply from a BOT asking what my query was. Is there someone who can help me please?
@British_Airways I know you call centres are very busy. I tried calling, but was asked to hang up. I need help with a booking I have for August please, I'm looking to make a change/upgrade and want to do it before there's no more availability. Thanks.
What's going on @TravelRepublic booked attraction tickets 11 November 2021order is , online account still says being processed. Phoned up a few times and each time been told that it will be updated that day. Still nothing. No way to run a business.
@TravelRepublic I made a booking on 11 November and it says it's still being processed. It's now 19 November, how long will it take for my booking to be confirmed?
Disappointed with @jet2tweets, weβre currently on holiday, ceiling collapsed in bathroom, almost hitting our daughter. Hotel donβt seem to care. Trying to contact you, canβt get through. In resort rep nowhere to be seen. Feel completely isolated! #disappointed#angry
Not good from @ASICSUK or @UPS_UK ordered on 5 March, UPS scheduled delivery 12 March. Tracking says item at UPS facility in UK since 10 March. Can't speak to anyone from either company. It's 19 March now, where's my order? #frustrating, #useless