NORTHERN 🚆

Connecting the North 🚆

Helping millions travel every day across towns, cities and communities we serve.

Here to help on X between 6am to 10pm.

[NORTHERN 🚆 @northernassist]

🌡️High temperatures are forecast throughout the UK this week and may affect how our trains operate.

🚆To keep trains running reliably, we’ll be introducing a reduced timetable from Tuesday, 23 to Thursday, 25 June, and temporary speed restrictions are in place on some routes:
-Bradford Forster Square and Ilkley
Bradford Forster Square and Skipton
-Leeds and Ilkley
Leeds and Sheffield via Moorthorpe
-Leeds and York via Harrogate
-Manchester Oxford Road and Liverpool Lime Street via Warrington Central
-Manchester Victoria and Southport
-Manchester Victoria and Leeds via Bradford Interchange
-Manchester Victoria and Blackburn via Todmorden
-Manchester Victoria and Blackburn via Bolton
-Manchester Piccadilly and New Mills Central
-Manchester Piccadilly and Manchester Airport
-Manchester Piccadilly and Hadfield

If you're travelling this week, please allow extra time for your journey and check before you travel👉https://t.co/k2ZpesKQvq

💧Please stay hydrated when travelling, station staff are available to help

🎫Northern tickets dated Tuesday 23, Wednesday 24 or Thursday 25 June can be used on any earlier service on the same day, or any Northern service on Friday, 26th June.

Further info here👉https://t.co/D5o1ii9DUO
#NorthernUpdates

[NORTHERN 🚆 @northernassist]

That's it from us today, we will be back tomorrow to assist with your travel queries👋

If you need assistance overnight, please speak to station staff, use customer help points or check your journey here: https://t.co/VAujtu4CX5

[NORTHERN 🚆 @northernassist]

@pwalker123 Hi there, I have just queried this for you.

[NORTHERN 🚆 @northernassist]

@LawrenceCaswell @LNER @CrossCountryUK @TPEassist Thanks, you can claim a refund here: https://t.co/WsHARC3zn6

[NORTHERN 🚆 @northernassist]

@LawrenceCaswell @LNER @CrossCountryUK @TPEassist They would need to be refunded by the company you have purchased them from.

[NORTHERN 🚆 @northernassist]

@Rexy21 Yes that is correct.

[NORTHERN 🚆 @northernassist]

⚠️Due to a fault with the signalling system at Salford Crescent some lines are blocked.

https://t.co/6ACO2NDlDH

#NorthernUpdates

[NORTHERN 🚆 @northernassist]

@markcreid Hi Mark, how did you chase it please?

[NORTHERN 🚆 @northernassist]

@LawrenceCaswell @LNER @CrossCountryUK @TPEassist If you no longer wish to travel, you can get a full refund from where you bought your ticket.

Please apply for your refund before 23:59 on the day before your ticket is valid.

[NORTHERN 🚆 @northernassist]

@72FFR Hello there, we are really sorry to hear that. If you would like to make a complaint regarding this you can do so here: https://t.co/ArLBhtRbbu

[NORTHERN 🚆 @northernassist]

🌡️High temperatures are forecast throughout the UK this week and may affect how our trains operate.

🚆To keep trains running reliably, we’ll be introducing a reduced timetable from Tuesday, 23 to Thursday, 25 June, and temporary speed restrictions are in place on some routes:
-Bradford Forster Square and Ilkley
Bradford Forster Square and Skipton
-Leeds and Ilkley
Leeds and Sheffield via Moorthorpe
-Leeds and York via Harrogate
-Manchester Oxford Road and Liverpool Lime Street via Warrington Central
-Manchester Victoria and Southport
-Manchester Victoria and Leeds via Bradford Interchange
-Manchester Victoria and Blackburn via Todmorden
-Manchester Victoria and Blackburn via Bolton
-Manchester Piccadilly and New Mills Central
-Manchester Piccadilly and Manchester Airport
-Manchester Piccadilly and Hadfield

If you're travelling this week, please allow extra time for your journey and check before you travel👉https://t.co/k2ZpesKQvq

💧Please stay hydrated when travelling, station staff are available to help

🎫Northern tickets dated Tuesday 23, Wednesday 24 or Thursday 25 June can be used on any earlier service on the same day, or any Northern service on Friday, 26th June.

Further info here👉https://t.co/D5o1ii9DUO
#NorthernUpdates

[NORTHERN 🚆 @northernassist]

@YamaEmilie You just need to click the one that relates to your situation.

[NORTHERN 🚆 @northernassist]

@GerritSorted @gmpolice Thanks, I have reported this.

[NORTHERN 🚆 @northernassist]

✅Disruption caused by a fault with the signalling system at Salford Crescent has now ended. Services are no longer affected by this problem.

https://t.co/1QaQP3oPFl

#NorthernUpdates

[NORTHERN 🚆 @northernassist]

@TrimThePussyCat Thanks, we will pass this on to be looked into.

[NORTHERN 🚆 @northernassist]

@4nrki Sorry to hear this, we are working on replacing these trains so that all of our services have aircon.

[NORTHERN 🚆 @northernassist]

@MikeTharme It is likely to be resolved by then. I would keep an eye on our live service updates here: https://t.co/6ACO2NDlDH

[NORTHERN 🚆 @northernassist]

⚠️Due to a fault with the signalling system between Bolton and Blackburn all lines are blocked.

https://t.co/6ACO2NDlDH

#NorthernUpdates

[NORTHERN 🚆 @northernassist]

@Rexy21 I would say it would be yes! No problem.

[NORTHERN 🚆 @northernassist]

@Kattercakes We're very sorry about that Kat. Your feedback will be taken on board. If you would like to speak about this further you can do so here: https://t.co/ArLBhtRbbu

[NORTHERN 🚆 @northernassist]

@JohnSmi64251832 It will be yes.

[NORTHERN 🚆 @northernassist]

@DanielCodd81003 Thanks for your feedback Daniel. If you would like to speak about this further you can do so here: https://t.co/ArLBhtRbbu