@GWRHelp - this is one that @craigmccrum would love lads! The 17:30 train out of Paddington cancelled & as a result the 18:00 is absolutely rammed yet you keep the seat reservations in place - what about those of us who paid for a seat on the cancelled service? Brilliant!
@GoodBadRugby Just wondering why everyone is so negative? We’ve been terrible for 18 months… 2 from 2 in a tournament - all about the result! Job done - great outcome!
@craigmccrum@GWRHelp Quite incredibly @craigmccrum he told me it was tough luck that someone was sat in my seat refusing to move… terrible customer service from your TM Oliver!