James Wallace, PhD

Success & experience specialist + design thinking & SEL education advocate

[James Wallace, PhD @ONRinnovation]

This Ted Talk NEVER gets old and is the solution to the #1 socio-cultural problem we face - the wholesale degradation of our ability to engage in real two-way conversation. If we don't fix this now the consequences will be dire...please retweet widely
https://t.co/vhIOK3oJn8

[James Wallace, PhD @ONRinnovation]

Organizations and brand leaders would do well to remember that with CX transformation they're supposed to be playing chess in business, NOT checkers. Consumers and professionals wait with baited breath to see whether they understand the difference....
#CX #Leadership #CEO #CMO

[James Wallace, PhD @ONRinnovation]

Letters on a page are fragments of time and emotive passion, bound together by the patience of reader and read.

[James Wallace, PhD @ONRinnovation]

My attempt at clever poetry for today: "The wheel has shifted, the trivium spun - fast talkers ascendent over reason and gun"

[James Wallace, PhD @ONRinnovation]

If your first thought wasn't "Wow, he's really come a long way!" then you are just searching for a/another reason not to like him. Anyone that doesn't believe people can learn and grow from their mistakes doesn't believe in the full potential of their children. #JustinTrudeau

[James Wallace, PhD @ONRinnovation]

Anyone that does not believe people can learn from their mistakes, grow and change into better people is someone that does not truly believe in the potential of their own children, or anyone else's. #Trudeau #JustinTrudeau

[James Wallace, PhD @ONRinnovation]

Anyone who who's first thought about #trudeau in that #blackface photo isn't "Wow, he's really come a long way!" is just looking for a reason to hate him. Time flows in one direction and if you don't understand that then you're either an idiot or a hater - period.

[James Wallace, PhD @ONRinnovation]

Actually, my first thought when I saw #Trudeau in "that photo" was, "Boy he's really come a long way and improved himself." If my PhD in history has taught me one thing (and maybe only one thing) it is that time only moves in one direction. Scheer us trying to dig deep no?

[James Wallace, PhD @ONRinnovation]

This is just in case Trump's plan to nuke hurricanes gains traction #endoftheworld
#Trump
#environment
BBC News - Water found for first time on 'potentially habitable' planet
https://t.co/Vl9duBpjYN

[James Wallace, PhD @ONRinnovation]

I feel truly sorry for those who - whether bullied and told their thoughts didn't matter or cynical from a broken belief in this world - have surrendered their inquisitiveness to the easy hazy high of "routine" and diminishing returns of sensory bliss. @TorontoStar @CBCNews

[James Wallace, PhD @ONRinnovation]

A late summer Dahlia, saved from the storm, offers a moment's respite from the heightened time-sensitive of our civilization. What did we think would happen when we stare at talking clocks all day?

[James Wallace, PhD @ONRinnovation]

Her sighs give you purpose,
Her smiles, your reward.
Twilight without her is dread's own fear
Solitary oblivion, your hell and torment.

[Justin Trudeau @JustinTrudeau]

No Canadian should have to choose between paying for prescriptions and putting food on the table. Our government is taking steps to lower the price of prescription drugs by working towards a national pharmacare program.

[James Wallace, PhD @ONRinnovation]

Very ironic that you cannot create a Venn Diagram using the Venngage infographic site...this is a big CX fail and quite amusing at the same time. @Venngage @infogram @canva @piktochart @chartdata @BerkeleyData @DataSciNews @DataScienceCtrl @ONS @UNESCOstat @OECD_Stat

[James Wallace, PhD @ONRinnovation]

Watching endless "dog videos" on the bus in the morning = a HUGE waste of brainpower that could be better put to use solving some of this world's many problems.

[James Wallace, PhD @ONRinnovation]

And what exactly did they think would happen with that ridiculous flat rate alternative? If I have to look over my glasses (with disapproval) any harder at Doug Ford or his parade of amateurs then they're just going to fall off.

[Professor Carol Campbell @CarolCampbell4]

Ontario government apologizes for autism program changes; needs-based model won’t launch until next April - The Globe and Mail #OntEd #OnPoli https://t.co/ho20fsTA7C

[James Wallace, PhD @ONRinnovation]

That automation should end in human layoffs shows the shortcoming of an organization lacking in imagination to put those recovered human hours, days, weeks, or months to their proper use - creatively diversifying and improving your brand's offering, scaling your business, or both

[James Wallace, PhD @ONRinnovation]

Thank GOD this man (our Prime Minister) stands for intelligent politics, economics and getting Canada a fair shake.

[Justin Trudeau @JustinTrudeau]

I had a productive call with @senatemajldr Mitch McConnell earlier today, focused on the jobs and benefits that the new NAFTA will create for middle class Canadians and Americans.

[James Wallace, PhD @ONRinnovation]

"The only thing necessary for the triumph of evil is for good men [and women] to do nothing. - Edmund Burke

When will good and decent fiscally-responsible progressives with a little nerve stand up and give all the phone-fried chicken-little "entit-a-fascists" a reality check?

[James Wallace, PhD @ONRinnovation]

Oh great, that dope @BorisJohnson is leading the race to be Britain's new PM! now two English-speaking countries will have a laughingstock at the helm. What next...Andrew Scheer? Such a troika of crass and classless thugs shouldn't have gotten this far! Remember this....(cont.)