@AquissBroadband I see there was planned maintenance last night, scheduled to finish at 5 am. Unfortunately, I cannot connect at 7:19 am. Have these works overrun?
@lufthansa Hi, I'm still awaiting a response to an email sent 6/2/2022. Please advise a quicker method of contact. I'm sure this would if been faster communicating in the 18th century!
@lufthansa So a company with nett assets of โฌ42.54 billion & 107,000+ employees according to Google, cannot be reached by telephone by customers their business depends upon?
@YourSSE Poor customer service from OVO once again. No show by an engineer on a gas meter replacement, failure to return calls, ongoing issue for over a month and no resolution. Communication with customers seems to have gone downhill in the last 2 years. Avoid.
@YourSSE can you please advise the best way to actually speak with customer service. WhatsApp not available, online chat on one answers & wasted 3 phone calls in excess of 20 minutes each call just sat on hold.
@staysure I sent my claim 5 wks ago & received an email stating it would be reviewed within 10 days. 5 weeks later I receive another email template telling me it will be reviewed in 15 days. So back to square one. Rather than sponsor golf. Use the money to employ more staff.
@staysure hi. I've submitted a travel insurance claim on 21/7/22, received a reply saying I'd hear back in 10 days. 30 working days, 2 unanswered emails & phone calls later and no response! Terrible customer care. Avoid this company for travel insurance!
@easyjet so easyjet cancel my flight at 15 minutes notice, so I lose ยฃ400 in hotel & concert ticket costs and then refuse my expenses claim. Totally unacceptable customer service. Will book @Ryanair in future.
@santanderuk It's a shame you don't invest more of those profits into more staff. Over an hour waiting on the phone to discuss suspected credit card fraud. Very poor customer service.
Unfortunately that isn't the case on my PC, I'm using Cyberghost or Tiger vpn and neither will connect over 4g to your network, but both work flawlessly over 4g ee. I assume vodafone are blocking pc client vpn software ports/api requests. Looking on Google I'm not the only one
@VodafoneUK Yes, I'm currently using a pre-paid data sim. I was intending on then moving to a monthly contract, but without the vpn working on my PC. It's a no go. All works fine on the ee network.
@DJISupport@DJIGlobal OK. Thanks for the prompt reply. I wasn't sure if the S20 mentioned on the compatability list referred to all S20 varients, or just the standard S20.