Washington, DC's public safety communications center, dedicated to delivering reliable 911 & 311 services and managing radio communications. #WeAnswerTheCall
This week is CPR and AED Awareness Week.
Did you know?
160,000 District residents and visitors have been trained by @dcfireems in hands-only CPR and AED use since 2015.
Sudden cardiac arrest can happen to anyone, anywhere.
Learn more https://t.co/lChDdGoR0C
Stay informed about the many exciting events happening in the District this summer by texting "DC250" to 888-777.
For information like an events calendar, road closure map, travel tips and more, visit https://t.co/6jEQ74e4Wk.
Last week, our Heroes in Headsets received 16,873 calls for service for police, fire, and EMS, and handled over 130 text-to-911 sessions with 95.20% of calls answered in 20 seconds or less. #WeAnswerTheCall
Join #DCsBravest as we celebrate CPR and AED Awareness Week
Save the Beat: Community Wellness Day…
Thursday, 6/4/26
3 pm - 6 pm
Marvin Gaye Park/Riverside Center
601 Division Avenue NE
Be there as we cut the ribbon on a new 24/7 public Automated External Defibrillator (AED)
The @DCPoliceDept prioritizes connecting with young people in the city through its Youth and Family Engagement Division. Yesterday evening, OUC welcomed the division's latest cohort for a tour, presentation, and conversation about career paths in public safety communications.
Last week, our Heroes in Headsets received 17,021 calls for service for police, fire, and EMS, and handled over 170 text-to-911 sessions with 92.79% of calls answered in 20 seconds or less. #WeAnswerTheCall
In observance of Memorial Day, DC Government services and office hours will be modified today.
For more information about ongoing District operations: https://t.co/bXbQwPc9Zm
[AlertDC] DC Fire and EMS report the following roadways are closed due to police activity:
- Pennsylvania Avenue between 17th down to 19th Street, NW
- 17th Street between I Street and N Street, NW
Please use alternate routes. https://t.co/JZ5sHd4j2d
As EMS Week draws to a close, we would like to express our gratitude to the courageous members of @dcfireems who serve and safeguard the District.
Wishing a happy EMS Week to emergency medical services professionals throughout the country—thank you for everything you do!
The National Memorial Day Parade will take place on Monday, May 25 in Downtown DC.
Get free event notifications by texting “DC250” to 888-777.
Learn more at: https://t.co/6jEQ74e4Wk
In observance of Memorial Day, DC Government services and office hours will be modified on Monday, May 25.
For more information about ongoing District operations: https://t.co/bXbQwPc9Zm
This week, OUC participated in the 2026 Mobility Safety Summit hosted by @UnitedWeGoDC by the DC Highway Safety Office, contributing to a panel discussion focused on innovative partnerships.
At the @USDOT and @NHTSAgov National EMS Week Celebration, THOR was exhibited to highlight the critical role that emergency communicators play in supporting the life-saving work of EMTs and paramedics both within the District and across the nation.
Last week, our Heroes in Headsets received 16,803 calls for service for police, fire, and EMS, and handled over 110 text-to-911 sessions with 91.64% of calls answered in 20 seconds or less. #WeAnswerTheCall
Many people know heat can be dangerous. Fewer know how to recognize when it can become a medical emergency.
Know the difference between Heat Exhaustion and Heat Stroke - and what to do for each.
Learn more about heat safety at https://t.co/o7T50Zdlhw.
Did you know?
911 call takers help save lives too.
They take your 911 call & quickly gather info to send help when & where it is needed.
Providing as much info about location and the medical emergency helps responders arrive faster and to be better prepared to help.
#EMSWeek
DC, we've activated the first Heat Alert of the season for today (5/18).
1. Temps expected to reach 96°F
2. High temps also expected Tuesday (5/19) and Wednesday (5/20)
Free, accessible transportation to a low-barrier shelter or day center: (202) 399-7093 or 311