@SamsungUK leaving a family with 2 small children without a washing machine for 2 weeks and counting. Terrible communication, unfulfilled promises and still no sign of our washing machine being fixed. It is under warranty and still such poor customer service. Appalling!!
@UltimateEarsUK I have contact you via the website as I am having problems with a speaker I bought in September. How can I contact you so this can be replaced as it will no longer turn on. Very disappointed with lack of response from company and also @amazon who I bought via
Still waiting for a response to our complaint from @Carpetright@CarpetrightHelp#nohelp! Supposedly investigating it which is intriguing seeing as no one has contacted us about it!!! Do not use this company #carpetwrong
@disbie@Carpetright@DanStrangetv@CarpetrightHelp It’s crazy isn’t it. Taking no responsibility they seem to just be in it for the money and have no pride in the work or customer satisfaction!!
@Carpetright@DanStrangetv@CarpetrightHelp Yes we called with no call back and since had email contact from @CarpetrightHelp who are continuing to place the blame on us not the ‘expert’ fitters who carried out the Work! We would like to have contact from someone senior in the company to achieve a satisfactory resolution
Response at last ref:cs0247926. Complete waste of time. Don’t buy vinyl from #Carpetright apparently its the customer not their responsibility to check for moisture & if u don’t know that before the fitters lay the floor they deny responsibility. They don’t tell you though.