@CommunityFibre seem to have some kind of block, I’m trying to leave them and join @EE but EE can’t access my details with CF to confirm the switch (and cover up to £300 switch charges!)
@CommunityFibre
Your customer service is awful! My WiFi keeps dropping out @ 250 faster speed than what I had with BT. I never had an issue with BT, was just looking at costs.
Your online chat advisor says I need to purchase a booster? 90% of the time it works so why a booster!
@PlayStationUK I am fuming!
I have tried 4 DAYS now to contact on your online assistant but everytime I enter my email address it doesn’t recognise it so I then try my screen name and it closes the chat. I want a refund for a purchase I made in error 4 days ago. Please contact me
FINALLY ENERGY STANDING CHARGES TO BE REVIEWED. Thank you @ofgem for listening at last, I hope you will listen in the review too. 90% want standing charges lowered or scrapped, though we need to protect vulnerable high users with illness or disability.
It has been a long fought campaign to get this morally hazardous energy poll tax looked at, a flat £300 a year just to have energy meters is too much. I will put more info out in future on how you can feed into the consultation. But to start...
https://t.co/wwG2GgAdYM
@VeryHelpers I have already dm ‘d you twice since Saturday. There is no need for me to follow you for you to respond to my complaint about both your services and your complaints team!!! Perhaps YOU and your complaints team can contact ME!!!!!!!
@VeryHelpers despicable!!!
I have returned my item as after 3 bookings this last week you failed to collect my return! Not only this I was told the complaints team would be in touch within 3 working days and today I have been told to wait 8 weeks?!
@VeryHelpers despicable!!!
I have returned my item as after 3 bookings this last week you failed to collect my return! Not only this I was told the complaints team would be in touch within 3 working days and today I have been told to wait 8 weeks?!
@verynetwork THREE collections for a return have been booked in this past week for ONE small item and THREE have failed to collect!! The desire to ever purchase with Very again has drastically dissolved. FURIOUS!!!
@verynetwork AWFUL!! I have telephoned almost EVERDAY to ask for a return to be collected and a week on NOTHING! Their customer service is awful, clearly talking from a script, not having the capacity to deal with a simple return that’s ‘never been opened’ VERY AWFUL MORE LIKE
@verynetwork AWFUL!! I have telephoned almost EVERDAY to ask for a return to be collected and a week on NOTHING! Their customer service is awful, clearly talking from a script, not having the capacity to deal with a simple return that’s ‘never been opened’ VERY AWFUL MORE LIKE