Don't go above and beyond for people anymore. Meet them as far as they meet you. Speak to them as much as they speak to you. Include them as much as they include you.
🚨 DELTA PILOT GRABS THE INTERCOM - AND SILENCES THE ENTIRE PLANE
“I know we probably have quite a few nervous flyers today…perfectly understandable. This aircraft doesn’t move an inch unless my co-captain Michael and I are absolutely certain it’s safe.”
Then he says the line that melts the cabin:
“Before I left the house, my little one just learned the word ice cream. She made me promise to get her some when I get home. Nothing, and I mean nothing unsafe comes between me, that little girl, and her ice cream.”
He tells everyone to text their families, pick their own ice cream spots, and relax.
Fear gone. Cabin silent.
Would you trust any pilot more than that?
never force relationships or communication. if it's not mutual, then let it go. people know exactly what they're doing. if they wanted to match your energy, they would. start rewarding inconsistency with unavailability. allow them to lose you.