Wow, @Delta, what a mess you made of our 10-year-old’s travel to camp! Not only did you 1) route him through Detroit to get from New York to Maine, but you 2) didn’t notify us of the change until the casual “upcoming flight” email you sent us less than 72 hours before the flight.
(continued) Then, @Delta, you 3) separated him from his best friend, who was still on the nonstop flight both kids were booked on, 4) told us that the only way the kids could be together on the nonstop flight was in first class, which you 5) asked us to pay $500+ more for…
(continued) and said, @Delta, that you 6) couldn’t waive the fee. THIS is how you treat unaccompanied minors?? “Keep climbing,” you say?? Keep trying, @Delta. Never again.
@DoorDash_Help Your customer service is horrendous. I’ve had orders routed to Manhattan 7 times in a row now, there is something wrong with your system. Your escalations team just blows me off again and again. Ref #149187249