@PureVPNcom - @PureVPN I was unexpectedly charged on Nov 2, 2024, for a subscription I wasn’t informed about and no longer use. I emailed you within 20 minutes and asked to cancel, per your refund policy, but was denied a refund. Can you assist me in resolving this fairly?
I’ve been a loyal customer, but I’m unable to buy a second policy directly on your site. Tried 8 times over 4 days in 3 different browsers—same error each time. Oddly, I can buy insurance with you through comparison sites! Live chat says “not possible.” Please help! @askesure