Just got to MRI appointment @KPMemberService and was surprised with $860 copay nobody told me about, then as I'm on time and checking in, the office calls me and tell me they're 45 minutes behind. KP continues to be embarrassing.
Got to allergy clinic, shots are not available as I was told they would be. Got up early and drove to clinic for nothing. Nobody called me to let me know not to come. @KPMemberService once again doing an atrocious job.
@AAASoCal Absolutely atrocious roadside service, left me without a tow all night, phone support agents were super unhelpful, chat system times are completely wrong. what the hell, AAA?
@KPMemberService Trying to pay a bill. Just waited an hour on hold for someone to answer, then talked to a rep in billing for 3 minutes before they disconnected the call, and they never called back.
@foxrentcar Weโve been trying to extend our reservation for over an hour. Canโt reach an agent, RA number is invalid, phone support is non existent. WHAT THE HELL, GUYS
@KPMemberService Whatโs this about? Iโm trying to message my doctor. I have an active plan. I saw one of my doctors two days ago. Iโve logged in and out in multiple browsers.