https://t.co/3nHkeRZS0n is an all-in-one platform for improving onboarding, boosting feature adoption and retention by proactively guiding users, and listening to their feedback! ๐คฉ๐
Things like product tours, roadmaps, NPS, feedback, smart tips, changelogs, and much more
Tooltips get opened about once per 1,000 times they're shown. That's the median across 354 of them.
They're ambient reference for the "what does this field mean" moment, not a delivery channel. Don't put your activation message in one.
https://t.co/SY14K4rA2K
#UX#SaaS
Announcements are push. Changelogs are pull.
The median announcement collects 43% of its impressions in the first 48 hours.
The median changelog item needs a week to reach 54% of its early reads.
https://t.co/SY14K4rA2K
#SaaS#changelog
Produktly is now available on the @HubSpot marketplace ๐ฅณ๐
You can now easily sync e.g. NPS and feedback responses to your CRM, and see where a customer is on their onboarding journey.
Check it out at: https://t.co/zpCULd3Box
Only 4.3% of in-app NPS surveys shown get answered at the median company.
122,595 impressions produced 5,757 responses.
With a few hundred users you get a handful of answers, not a trend line:
https://t.co/SY14K4r2dc
#SaaS#customerfeedback
Median product tour completion by length:
1-2 steps: 73%
3-5 steps: 38%
6-8 steps: 25%
9+ steps: 8%
Every step you add is one more place to leave. 256 tours across 464 SaaS products:
https://t.co/SY14K4r2dc
#SaaS#UX#onboarding
@rauchg Cool one, some useful ones but some are just flat out wrong or confusing with very little details.
E.g. I'm getting "Content without JavaScript. 8209 chars with H1 but flat heading structure" even when the site clearly returns the full HTML and uses proper heading structure
Median in-app NPS for SaaS is +30.
The middle half of products sits between +11 and +44. So if you're at +25, you're normal.
Benchmarks from real usage data across 464 SaaS products, Jan to Jun 2026:
https://t.co/SY14K4r2dc
#SaaS#NPS#productmanagement
I built a benchmark report from real onboarding data: anonymized aggregates across the platform for Jan to Jun 2026, 464 companies, 15.8 million in-app interactions.
Full report available for free and ungated at https://t.co/LIkTtQWHoC
#buildinpublic#benchmark#indiehackers
@sobedominik@jackfriks We were in similar place, but found out that with Coolify you can handle custom domains very easily. And without any extra cost.
Just migrated Produktly from @render to @Hetzner_Online + @coolifyio + @digitalocean managed DB.
The 75% pricing increase on Render was just too much, and the bandwidth pricing was just outrageous too. It's a shame, I really liked the UX there.