OnTime 360

OnTime 360 is a professional-grade hosted courier software solution that meets the end-to-end needs of your transportation business.

[OnTime 360 @OnTimeSoftware]

Do not start tiered pricing in a software screen. Start with the commercial rule in plain language.

Write the rule, choose the value that drives the charge, define the start and end of every bracket, and decide what happens when an order falls outside the schedule. Then test it with real delivery examples.

Use the design checklist.
https://t.co/IaOriEo7VY
#courier #ratesheet #deliverymanagement #lastmile

[OnTime 360 @OnTimeSoftware]

A tiered rate card should be reviewed when the work behind the rate changes.

The American Transportation Research Institute reported an industry-average truck operating cost of $2.336 per mile in 2025. That is not a local courier rate card, but it is a useful reminder to examine where mileage, labor, equipment, and wait time are being absorbed rather than priced.

Read what to review before changing rate bands.
https://t.co/ngwZCzq4px
#deliverypricing #courier #transportation #billing

[OnTime 360 @OnTimeSoftware]

Distance is only one way to build tiered rates.

Courier companies commonly use brackets for package weight, number of pieces, declared value, and driver wait time. The right pricing variable is the one that reflects the extra work, capacity, or exposure involved in the delivery.

Review practical uses for delivery rate bands.
https://t.co/bG8Nsh6QWM
#courierbusiness #deliveryrates #logistics #dispatch

[OnTime 360 @OnTimeSoftware]

A same-day order should not require a dispatcher to rebuild an entire route by hand.

When routine assignments change, Automatic Route Optimization can immediately re-optimize the driver's stop order. That leaves dispatchers more time for the exceptions that need experience and judgment.

See the operating rules that make automation useful without giving up control.

https://t.co/3UmHCS0Sif

#dispatch #couriersoftware #routeoptimization #lastmile

[OnTime 360 @OnTimeSoftware]

A delivery location can be open while its receiving department is unavailable.

That difference can turn a geographically efficient route into driver wait time, repeat calls to dispatch, and a late stop later in the day.

Read how time windows and hours of availability should shape route planning for courier operations.

https://t.co/KWLODpc0kM

#deliverymanagement #courierdispatch #routeoptimization #logistics

[OnTime 360 @OnTimeSoftware]

The shortest route is not always the most workable route.

A driver can still lose time by arriving before a receiving desk opens, missing a pickup cutoff, or waiting at a stop that needed more service time than the plan allowed.

Our new article explains how route optimization should account for time windows, business hours, stop duration, and changing assignments.

https://t.co/ac5vEnLQFl

#routeoptimization #courier #lastmile #dispatch

[OnTime 360 @OnTimeSoftware]

The best time to find a missing prescription package is at the pharmacy counter, not after the route is closed.

When one delivery order contains several individually tracked items, a single shipment scan can leave an important question unanswered: Were all the assigned items actually collected?

This section explains where order-level verification can fall short and how an item-by-item process changes the driver's handoff.

https://t.co/UqAMGp7Je4

#courier #medicaldelivery #chainofcustody #lastmile

[OnTime 360 @OnTimeSoftware]

A barcode scan is only useful if drivers know what to do when it does not match.

For medical and prescription deliveries, define the expected barcode, the process for unreadable labels, who can approve an exception, and whether a stop can be completed with an unresolved item question.

The article outlines how to turn a scan requirement into a field procedure that dispatch can support.

https://t.co/0MzagpFYkB

#prescriptiondelivery #courieroperations #proofdelivery #compliance

[OnTime 360 @OnTimeSoftware]

A shipment-level scan can confirm the order. It may not confirm that every package in a multi-item prescription delivery made the handoff.

Item-level barcode verification lets courier operations require a scan of each item's tracking number at collection, delivery, or both. That gives drivers a clear point to catch a missing, mislabeled, or misassigned package before the stop is complete.

Read the article for a practical look at applying this control to medical and prescription deliveries.

https://t.co/NFRcq1IX2J

#medicalcourier #prescriptiondelivery #barcodescanning #deliverysoftware

[OnTime 360 @OnTimeSoftware]

The permissions worth reviewing first are usually not the ones that slow down dispatch.

Start with actions that can affect service, cash flow, or sensitive data: deleting orders, changing prices, modifying invoices, processing payments, exporting records, and managing users.

See the four access areas to review first.
https://t.co/oPD9jbDdGG
#lastmile #courier #billing #deliverysoftware

[OnTime 360 @OnTimeSoftware]

A dispatcher, billing specialist, and account administrator do not need the same access to delivery records.

When every user can view, change, export, or delete the same information, routine work carries more risk than it needs to. Clear permissions let you match access to the work each person is responsible for.

Read the full article.
https://t.co/6SHidtW53B
#courier #deliverysoftware #dispatchmanagement #compliance

[OnTime 360 @OnTimeSoftware]

Need to expand your service area without adding drivers or extra dispatch work? Just a reminder, we have you covered with one of our previous software releases. When customers speak, we listen.

Since 2024, OnTime 360 has been automating shipment relays between partner carriers, supporting real-time shipment transfers, reducing manual coordination, and providing uninterrupted tracking across a complete digital chain of custody from pickup to delivery.

https://t.co/JMn77107rd

[OnTime 360 @OnTimeSoftware]

The top courier companies in the world utilize partnerships to reduce last-mile costs and gain additional parcel volume without incurring additional costs. They dispatch a shipment to another company as if it were their own and receive revenue from the interaction.

Instead of each courier covering every area, local couriers can partner to expand their service footprint. This approach enables them to compete more effectively for commercial clients, e-commerce businesses, healthcare deliveries, and time-sensitive shipments.

https://t.co/dKJJpOWTkF
https://t.co/CHhpwHFUX5

[OnTime 360 @OnTimeSoftware]

With our subscribers spread across six continents, people are often curious about OnTime’s international capabilities. One way the system does that is by detecting and using the regional settings found in Windows, then displaying date and time formats accordingly; each feature renders everything locally for the viewer, based on their regional settings in Windows.

“It's REALLY easy to use, and that is something that I value very much; it can be dispatched from anywhere and give the buyer/importer peace of mind.”

Sales Manager - Import and Export Industry

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[OnTime 360 @OnTimeSoftware]

Tired of keeping up delivery schedules manually?

OnTime helps you stay ahead by scheduling and tracking last-mile logistics. Visibility matters in the last mile. With OnTime, you can track deliveries in real time, optimize routes, and keep customers informed with real-time updates. Reduce delivery uncertainty, improve efficiency, and create a smoother experience for your team and your customers.

https://t.co/SdWevWo54a

[OnTime 360 @OnTimeSoftware]

With 20+ years of industry experience and operations across more than 25 countries, OnTime has developed a deep understanding of the courier and delivery market. We have seen firsthand that the sector remains one of the most resilient segments within transportation and logistics, driven by e-commerce growth, increasing consumer expectations for rapid delivery, and expanding global trade networks.

The future of the courier and delivery market remains highly compelling, combining strong long-term growth potential with sustained stability, making it one of the most attractive sectors in logistics and transportation.

https://t.co/P0F5mmtIR5

[OnTime 360 @OnTimeSoftware]

We strive to provide our customers with the most support and up-to-date resources. Get the help you need with a full suite of support resources, including guides, searchable knowledge articles, video tutorials, developer documentation, and the latest product updates and tips.

"Their customer service is not only prompt but deeply intuitive. Top-tier support from OnTime every time."

Bookkeeping and HR Assistant - Transportation/Trucking/Railroad Industry

https://t.co/qx3XeNGzYN

[OnTime 360 @OnTimeSoftware]

Saving both time and money is important to everyone, especially in the courier business. Strict deadlines for timed deliveries can be stressful enough without the added worries or rising costs at the software level.

A survey of 1,000 delivery companies shows that the right software can cut a mid-sized courier's existing courier tracking software expenses by an average of 34 times. Upgrade your delivery management software with flexible packages designed to grow with your business. We invite you to see the savings for yourself: OnTime Savings Calculator.

https://t.co/YIAlY2hpGr

[OnTime 360 @OnTimeSoftware]

Now is the time to lock down those regional and last-minute, last-mile contracts, as shippers are looking to local drivers as an alternative amid rising fuel costs and delivery logistics challenges.

There are many different platforms out there; OnTime helps reduce the costs of operating your business. We have you covered on and off the road when it comes to calculating percentages for tax, fuel surcharges, and more.

https://t.co/P0F5mmtIR5
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[OnTime 360 @OnTimeSoftware]

"This software is truly integral to our company's day-to-day function," and "I regret not switching to OnTime 360 sooner." Trusted by couriers everywhere, we strive towards your success.

Continuous feature updates and great service make daily time optimization operations easier and more efficient. Discover how the right tools can transform and streamline your business too!