Shaun Lewis

[Shaun Lewis @On_Air_Lewis]

@northernassist More notice and app timetable messages would have been great so I could have at least made alternative arrangements. Communication from the app to the station information is poor.

[Shaun Lewis @On_Air_Lewis]

@northernassist I get it that things happen. But I have left the office close to the train time twice now (MIA - BON). Your app and station screens don't match. Managed to get to PIC and no trains at all until 17:17. Please just provide the correct information so I can make arrangements.

[Shaun Lewis @On_Air_Lewis]

@northernassist I have a off peak single but had to leave work a little later than planned. I asked the TPE ticket office if I could pay the difference in fare. They said no and i had to pay the full fare. Is this correct? Tried to change it on the northern app to no avail.

[Shaun Lewis @On_Air_Lewis]

@Pret £12.20 for a not so full meal and a can of ginger beer is ridiculously expensive. I mean it has slid in the bag, but its not even full to the top. My last purchase at Pret me thinks.

[Shaun Lewis @On_Air_Lewis]

@vintedUK Who is relay and how do I get hold of them? Useless service! The picture isn't even my door, or my street. 🙄

[Shaun Lewis @On_Air_Lewis]

@dhlexpressuk @Alex_Scribb Same thing happened to me. Said 18:15 and no-one showed up. App now only let's me pick Tuesday. This is the second time you have done this and I won't be selecting DHL as a delivery option again. I've returned it to sender and reordered using a different service as its quicker.

[Shaun Lewis @On_Air_Lewis]

@northernassist It almost feels like it's staged. I knew as soon as we hit the 20 min mark, I was in for more delays.

[Shaun Lewis @On_Air_Lewis]

@northernassist You can't make this up. 17:17 and 17:48 MIA to BON cancelled. Get on 18:17 which was already late leaving MIA and it's mysteriously broken down at Heald Green. My best bet is it will get cancelled at PIC. I just want to get home.

[Shaun Lewis @On_Air_Lewis]

@northernassist Well I'm actually going to Lostock. The 18:17 MIA has just been cancelled to Lostock and now have to wait for the next train at BON. That's 3 trains cancelled so far. Conductor stating a fault on the train is preventing it stopping at Lostock. That's a new one on me.

[Shaun Lewis @On_Air_Lewis]

@northernassist OK no problem to avoid any issues I'll just go to the next station ahead of what I paid for while works complete. Thanks

[Shaun Lewis @On_Air_Lewis]

@northernassist QQ. I have a weekly smart card. Am I able to board at an earlier train station due to roadworks/closures. Many thanks.

[Shaun Lewis @On_Air_Lewis]

@northernassist No problem. Do I just pay the difference at the machine if I decide to chose an earlier station. And am I covered if I get on at a later station since I paid for the one before? Many thanks

[Shaun Lewis @On_Air_Lewis]

New to @Deliveroo. Why can I not put any allergy notes on the order. It only let's me add to driver notes.

[Shaun Lewis @On_Air_Lewis]

@northernassist People of the North really do deserve better! I'm back to the car until you sort this mess out. I call for better compensation for passengers who have to endure this. Real change will only happen when it's hitting the profits. @AndyBurnhamGM

[Shaun Lewis @On_Air_Lewis]

@northernassist. 21:17 leaves MIA - LOT at 21:13. Driver just speeds past LOT and stops at Horwich. No idea what's happened here but the app shows the train as running late and no mention of a LOT cancellation. How do I claim in this case? I arrived at Horwich 22:02.

[Shaun Lewis @On_Air_Lewis]

@RoyalMail booked a delivery for today. No-one has been and no calling card. App says I can't change my delivery options and to go to the book redelivery page. But I don't have a card to book a redelivery. You can't make this up.

[Shaun Lewis @On_Air_Lewis]

@UberEats @sainsburys Please can you look at your app. Many of your items don't include the ingredients for allergens. Images don't show the ingredients. Had 30 seconds to decide if its a replacement or refund before going onto a shopper. This could be problematic.

[Shaun Lewis @On_Air_Lewis]

@RoyalMail Paid nearly £9 to send a legal document only to see the tracking at the MC and a picture of a bag in a cage. Now you've taken the picture down. Presumably so I don't complain. Not worth the money for a "Special" service. Can I have your complaint details.

[Shaun Lewis @On_Air_Lewis]

@northernassist I'm on the 09:16 Lostock to MIA. Emergency buzzer been going off for over 10 mins and no-one is answering. Packed in like sardines due to cancellations and smaller units. It's an absolute disgrace. Hope the person who pressed it is OK.

[Shaun Lewis @On_Air_Lewis]

@boltoncouncil Done deal! They just want you to think you ha e a consultation. That survey is heavily biased. I will not be paying and will be using the public street bin at the end of the road. What next?