OneDirect

India's biggest customer experience platform - Help brands create delightful experience across digital touchpoints

[OneDirect @Onedirectcx]

Enables better customer engagement through conversational messaging across marketing, commerce and support.#GupshupGPT3
@gupshup https://t.co/5iKuXgDtpg

[OneDirect @Onedirectcx]

OneDirect is now part of @gupshup. We will partner with brands to redefine omnichannel customer service across industry segments.
Read more: https://t.co/S8hFtxRCAr
#LetsGupshup #Omnichannel #Engagement #Conversations #CX #CustomerExperience #AI #ConversationalAI

[Bharat Singh @brettsingh]

Congrats @vishrutchalsani, @avinash8891 and to the @Onedirectcx / @gupshup teams!!!
This will help both companies unlock new growth opportunities and further scale their enterprise CX offerings. https://t.co/yhErGIjaZC

[OneDirect @Onedirectcx]

OneDirect is now a @gupshup company. We are joining forces to help businesses reimagine omnichannel customer service across industry sectors
Read more Link: https://t.co/jwFci932J8

[OneDirect @Onedirectcx]

OneDirect wishes a very happy Gandhi Jayanti to everyone!

#HappyGandhiJayanti #GandhiJayanti #GandhiJi #Occasion #India #FreedomFighter #Freedom #OneDirect

[OneDirect @Onedirectcx]

All OneDirect products now support over 50 different regional languages across BOTs, Social Support, Feedback Forms and Notifications.

#cloud #feedback #customer #customerservice #customerreview #business #service #notifications #api #messaging #cx #live #regional #language

[OneDirect @Onedirectcx]

Deploy BOTs for customer support, manage opt-ins, build and store templates, manage relationship manager communication and use our APIs to send lifecycle notifications.

OneDirect Messaging Cloud helps manage all aspects of WhatsApp communication from a single window.

#Api

[OneDirect @Onedirectcx]

Let’s embrace the new normal of travelling. A big shout out to all the OneDirect customers across aviation, travel and hospitality working hard to make travel safe and put smiles back on peoples faces.

#OneDirect #CustomerExperience #CustomerJourney #Customer #Feedback #Cloud

[OneDirect @Onedirectcx]

OneDirect is India’s largest customer experience management platform. We aim at delivering the best customer experience.

[OneDirect @Onedirectcx]

OneDirect is an official Business Solution Provide for WhatsApp APIs. Get your FREE* account now.

With WA opening up its APIs for promotional messaging linked to customer action like cart abandonment, premium reminders, latest offers, etc.

#cloud #feddback #customer #customer

[OneDirect @Onedirectcx]

OneDirect and Microsoft join hand to bring nextgen Customer Experience to large brands across the globe.
Write to [email protected] to know more.

#customer #service #OneDirect #facility #future #microsoft #customer #feedback

[OneDirect @Onedirectcx]

Feedback Cloud : Manage every aspect of the feedback required to set your brand apart.

OneDirect Feedback cloud allows you to track, analyse and action upon -
Voice of customers
Voice of Employees
Market research

#customerexperience #cx #nps #csat #CES #feedback #employees

[OneDirect @Onedirectcx]

Only true CX platform that you will need for service management, live chat, BOTs, notifications and Feedback.

#cloud #feddback #customer #customerservice #customerreview #business #service #notifications #api #messaging #cx #bot #bottleart #live #livechat

[OneDirect @Onedirectcx]

One Direct has partnered with Plaza Premium Group to ensure efficient passenger interaction at the Bangalore airport.

https://t.co/X2EPmbkex4

#travel #airports #bangalore #hospitality #customerservice

[OneDirect @Onedirectcx]

One Direct has partnered with Plaza Premium Group to ensure efficient passenger interaction at the Bangalore airport.

https://t.co/X2EPmbkex4

#travel #airports #bangalore #hospitality #customerservice

[OneDirect @Onedirectcx]

https://t.co/XZxtTlaB8R

[OneDirect @Onedirectcx]

Dear @mlkhattar Sir. Wish you a very Happy Birthday and the best of health from the entire #OneDirect Team. May you and your team keep taking such brilliant and innovative initiatives to improve the state of Haryana
#bestCM #peoplesman #birthdaywishes

[OneDirect @Onedirectcx]

Congratulations to @foodpandaIndia team for being the First Runners Up in the Best Omni-channel Customer... https://t.co/GMZeYO6uJt

[OneDirect @Onedirectcx]

Congratulations to @foodpandaIndia team for being the First Runners Up in the Best Omni-channel Customer Experience category at #Quest2017 - India's Largest Customer Experience Summit!!

Kudos Team!!

[OneDirect @Onedirectcx]

Congratulations to all the winners at #Quest2017 #CXAwards #CustomerExperience #CEM #CXMeet #CXInnovation... https://t.co/rITzXCnD7g