Asda™//Online Help

[Asda™//Online Help @OnlineHelp_CS__]

@TheBlackrealm If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Blackrealm Gaming @TheBlackrealm]

@AsdaServiceTeam fix your app!! It constantly reloads, goes back to home, wont search, wont add! Yes I've cleared cache, yes I've uninstall, yes i reset the lot!

[Asda™//Online Help @OnlineHelp_CS__]

@Nettie150366 If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Kissmy@ssEU 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 #reform @Nettie150366]

@AsdaServiceTeam I've just bought this cake from your Stockport store.. it's out of date!
It went out of date yesterday 😡
I can't return it because I'm in work.
Don't you check your fresh produce regularly?

This isn't acceptable.. £3.37 going straight into the bin! 😡😡

[Asda™//Online Help @OnlineHelp_CS__]

@JCLARK239 If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[JUSTIN CLARK @JCLARK239]

@AsdaServiceTeam hello. I have just been told that my delivery will have 3 substitutes. Bulgar wheat for cous cous, which are not the same thing. Streaky bacon instead of back bacon, I don’t like streaky. Oreo’s swapped for own brand I can live with. The first 2 subs are no good

[Asda™//Online Help @OnlineHelp_CS__]

@northernstock2 If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Kimberley Stock @northernstock2]

@asda I've now given up on the Asda reward app.
Cannot get the money from it.
Can't find deals.
Can't remember to use loyalty card which is on phone at the till then getting a physical bank card out to pay.
Its ridiculous!
PLEASE incorporate it with SCAN & GO scanner at entrance!

[Asda™//Online Help @OnlineHelp_CS__]

@Lois_88 If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Lois Martin @Lois_88]

@AsdaServiceTeam hello, can you tell me if you have stopped making the 400g lamb rogan Josh ready meal please? In my local store the only ones that seem to be available are 400g but half is rice and half curry?

[Asda™//Online Help @OnlineHelp_CS__]

@Kirsty__Spicer If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Kirsty Spicer @Kirsty__Spicer]

@AsdaServiceTeam so disappointed in the rewards again, start of October seen a promotion, spend £110 in October get £6 in your rewards account, spent that only to be told it expired the day before my last purchase, so you had it on for a whole 6 days. Poor from Asda

[Asda™//Online Help @OnlineHelp_CS__]

@PardeepBoora If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Pardeep Boora @PardeepBoora]

Shocking service from @AsdaServiceTeam @asda – no delivery last night (8–10pm), no call, waited till 10:30 after travelling all day with my 8-month-old. Service team hung up twice & I’ve been charged twice for shopping that never arrived. Appalling. #AsdaFail

[Asda™//Online Help @OnlineHelp_CS__]

@AmandaHolding If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Amanda Holding @AmandaHolding]

@AsdaServiceTeam I've ammended my order and it won't complete because your website is shite!! Time to go shopping elsewhere. I wonder how many others have had the same problem. I know this isn't going to get a reply so more of a reason to go elsewhere

[Asda™//Online Help @OnlineHelp_CS__]

@RM41592157 If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[RM @RM41592157]

@AsdaServiceTeam no one is responding to my DM since last week 🙂

[Asda™//Online Help @OnlineHelp_CS__]

@FazeelaPatel If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Fazeela @FazeelaPatel]

@AsdaServiceTeam @asda @metpoliceuk driving so recklessly and nearly hit three cars in the process at a traffic and nearly hit us , at lodge avenue and at such speed .

[Asda™//Online Help @OnlineHelp_CS__]

@tothabrimm18991 If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Phyllis Glassup-Tothabrimme @tothabrimm18991]

@asda Bought some reduced smoked salmon yesterday afternoon to have last night with a bagel and cream cheese. Date said "use by 11th". Toasted the bagel, spread the cheese, opened the salmon and nearly vomited, It was *stinking*!!!

[Asda™//Online Help @OnlineHelp_CS__]

@joolsbren If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Asda™//Online Help @OnlineHelp_CS__]

@LaurahHeafield If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Laurah Gower @LaurahHeafield]

@asda rewards app is absolute rubbish now. I spend £100+ a week and get NOTHING. Think I might move to Tesco 🤷🏻‍♀️

[Asda™//Online Help @OnlineHelp_CS__]

@SeizureTeacher If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Seizure Teacher @SeizureTeacher]

@HevLou12 @asda It’s ridiculous because it used to be soo good! I had £80 in my Xmas saver last year. I don’t think I’ve even earnt a tenner this year!

[Asda™//Online Help @OnlineHelp_CS__]

@imelda_mairead If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Mairead #HerdImmunityKills#RealSocialistsWearMasks @imelda_mairead]

@AsdaServiceTeam you took MONEY in delivery charges when I have a pass yet refunded it in VOUCHERS. Sharp practice @NTSscamsteam

[Asda™//Online Help @OnlineHelp_CS__]

@jamesc1950 If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[James Cook - #woke.🦋@james1950.bsky.social @jamesc1950]

@AsdaServiceTeam Your Caldicot Sth Wales store - Why have you stopped supplying Hovis granary bread? Your instore WiFi is so pathetic I can’t use the Rewards App and lastly why is your choice of fresh meat so limited ?

[Asda™//Online Help @OnlineHelp_CS__]

@Alisoncurran5 If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Alison Heyes @Alisoncurran5]

@asda what is going on with your delivery services! Multiple scammers now contacting me, still no delivery from yesterday, this is absolutely shocking! @BBCNews @itvnews @MartinSLewis

[Asda™//Online Help @OnlineHelp_CS__]

@K4Z1973 If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[KaReN @K4Z1973]

@AsdaServiceTeam @asda please sort your grocery app out. For weeks now it constantly crashes, freezes my phone or refuses to work totally no matter which device I use!!!

[Asda™//Online Help @OnlineHelp_CS__]

@nicolak86 If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Nicola @nicolak86]

@AsdaServiceTeam @asda Hi, I sent a dm with a photo of a broken item I received but have not had a response. Please can this be looked into? Thanks

[Asda™//Online Help @OnlineHelp_CS__]

@Wonderg01709659 If possible, please follow back and send us a DM with your preferred WhatsApp number and email address along with the full details of your current situation? This will help our team look into this for you. Looking forward to your response. Thanks! -Amy 🌹

[Wondergirls @Wonderg01709659]

@AsdaServiceTeam sent a dm re rotten item