Online Claim Support

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Andrhu @ALivMusico]

@TravelodgeUK I did that and I’ve only been offered less than half the room price. Dirty bathroom, room hadn’t been cleaned and dirty bedding. Unacceptable.

[Online Claim Support @OnlineQuiryTeam]

@theboygonemad Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Rich Cawley @theboygonemad]

@TravelodgeUK thanks for the room with a window that can’t be closed, in the middle of town. You can imagine how lovely and quiet it’s been. ‘We have no onsite maintenance’. Of course you don’t. We don’t even get a drawer.

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[07958 283934 @07958_283934]

@TravelodgeUK turned up this evening and was told our name was used to book into our chosen & paid for rooms. very disappointed. data protection? Unprofessional?cost of choosing rooms?Offered rooms on another floor, not suitable. The given one of our two rooms very dirty.

[Online Claim Support @OnlineQuiryTeam]

@SarahLou1 Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Sarah Kent @SarahLou1]

@TravelodgeUK I priced up a hotel in York this morning for 2 nights and it was around £230 on Flexi. I've just gone back to book it and the price is now £580!! I hope it's just slan error because I can see no reason why it would double in price within an hour.

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Glenn @TallGlenn85]

Is it me or do @TravelodgeUK hotels always smell of weed. And I seem to have got the worst room tonight, my room neighbours seem to have a bad case of gas and the dog that’s with them isn’t too happy about it *bark bark*

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Kevin Lawrence @KevinLa69259384]

@TravelodgeUK get my refund please

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Kevin Lawrence @KevinLa69259384]

@TravelodgeUK I was suppose to stay in the travelodge Finsbury Park but family emergency came upon me and I could go so I rang to cancel my booking but they said after 12pm I cannot get a refund how did I know what time the family emergency was coming so is they no way I can

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[⭐️ @jamjamneen]

@TravelodgeUK where can i contact regarding a complaint please? I can’t find any contact info online please? thank you

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Linda @LittleLatvian1]

@TravelodgeUK, your customer service is appalling! Had to make a booking for some guests and your website created an error. A staff member over the phone said to use the live chat, which I did, and after one response from either an AI bot or a lazy person, they just closed it 🫠

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Jayne Venables @jaynevenables]

@TravelodgeUK trying to get a response from you by email but it’s impossible. Booked at Andover by British Army, need to confirm if it’s already paid for and if there’s anything by else needs paying

[Online Claim Support @OnlineQuiryTeam]

@CarterViki59560 Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Viki Carter @CarterViki59560]

@TravelodgeUK hi do you have an email? I cannot call your 08 number with my contract. A payment has gone through for a booking by accident using my phone. Did not want to book

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Matt I am @matthewbailey3]

stayed at chorley @TravelodgeUK booked two rooms this was the state of one of the rooms, checked in late had to be up early next day for my dad's funeral at Charnock Richard Crematorium. Complained when we left. £15 refund! Disgusting! Avoid this hotel

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[paul dixon @paulspuppets]

@TravelodgeUK @TheTennisTalker ripping people off

[Online Claim Support @OnlineQuiryTeam]

@AshronDesigns Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Ashron Designs @AshronDesigns]

@TravelodgeUK need to notify barking hotel of late arrival - pressed option 3 and no answer? What do to now please?

[Online Claim Support @OnlineQuiryTeam]

Hi there, apologies for the inconveniences caused. Kindly follow back so we can assist you further via DM. Thank you

[Malcolm Bebb @BebbMalcolm]

@CockertonMark @TravelodgeUK I booked a Travelodge room. Arrived late in the evening. It stank of fag smoke. They gave me another room. It was OK. Price was reasonable.
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