@ecobee hey ecobee, my device has been offline ALL DAY. My wifi is fine. What gives? I know that I can still go to the thermostat to manage things, but I wouldn’t have paid for a smart thermostat if I wanted to do that.
@ecobee down again. This is a recurring theme. Yes I’ve checked my connection and it is strong. No I don’t care if my thermostat still works according to how it’s set. My app needs to work. DO BETTER.
My internet has now been down for going on two hours with no updates from Comcast. I can't access the outage map without installing an app my phone doesn't have storage for. This is bullshit.
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