@Icelandair It’s been over a month since Icelandair delayed my luggage and forced me to buy replacement clothing and necessities. The Montreal Convention is clear about airline liability for reasonable expenses resulting from delayed baggage. My suitcase found its way back. Why hasn’t my compensation? #Icelandair #MontrealConvention
@Icelandair urgent. Passenger stranded. You bumped my son off a flight from Philadelphia and sent him to a hotel but there is no room. He can’t get hold of anyone and is scared. He is missing his reunion and you’ve abandoned him. His booking confirmation is BUAV25.
@ankitch0udhry Hi there, we’re sorry to hear this. Please send us a direct message immediately with your booking reference and details so we can urgently check and assist you.@ankitch0udhry