Paul Grayson

Ibiza & Manchester | Ex. Clubland, Ibiza Live & Kisstory Manager | AFC Chaddertonians

[Paul Grayson @OnlyOneGray]

@ThreeUK @ThreeUKSupport
Wouldn't even confirm its 14 days from my original case raise as its a breach even though its me #useless #threefraud #fraud #actionfraud #ombudsman

[Paul Grayson @OnlyOneGray]

@ThreeUK @ThreeUKSupport asking me to go webchat to take off public domain. As useless as the customer team on the phone. Told me she re-raised a case for the 3rd time. Now another 14 days. First case raised 25th Feb by ME. Deadline tomorrow (14 days).1/2

[Paul Grayson @OnlyOneGray]

@ThreeUKSupport Just called back up abother 40 mins, lady put phone down. I have recorded the call. Said three sent me a text on 20th Feb. But they sent to fraudster . Couldn't make this up 🤣

[Paul Grayson @OnlyOneGray]

@ThreeUK
@ThreeUKSupport
Appalled by the level of customer support regarding a fraudulent account, setup at my address and account .Raised back in Feb, payment left my account.Was due a call back as per your policy, nothing.Just called back up & staff put the phone down #fraud

[Paul Grayson @OnlyOneGray]

@ThreeUKSupport 25th Feb. Sim card arrived. Told not to worry, a few days later DD mandate letter, called don't worry about it. It doesn't exist. Monday just gone. Payment to three from bank. Honestly ridiculous. Three store confirmed it was fraud,sent proof to [email protected]

[Paul Grayson @OnlyOneGray]

@ShirazScribbles @ThreeUK They are useless spent nearly 5 hours talking to them about a fraudulent case. My case been going on weeks. Good luck with it

[Paul Grayson @OnlyOneGray]

@ThreeUKSupport @ThreeUK Appalled by the level of customer support regarding a fraudulent account, setup at my address and account .Raised back in Feb, payment left my account.Was due a call back as per your policy, nothing.Just called back up & staff put the phone down #fraud 👍🏻

[Paul Grayson @OnlyOneGray]

@vicky_corbley86 @CatherineLB92 @xmisscourtney @cncpnefc @TUIUK @manairport And it begins... 🤞🏼

[Paul Grayson @OnlyOneGray]

@xmisscourtney @vicky_corbley86 @CatherineLB92 @cncpnefc @TUIUK @manairport Being picked up 6.30 for 11 am flight... They did this to antalya flight on Sunday, 2 days at airport and then just cancelled it. I hope you all get away

[Paul Grayson @OnlyOneGray]

@cncpnefc @xmisscourtney @vicky_corbley86 @CatherineLB92 @TUIUK @manairport 3pm, not one tui rep in site. We were getting emails that didn't match the boards. Been put in a hotel now, but lots of flights in here. Hopefully! Have a great time

[Paul Grayson @OnlyOneGray]

@xmisscourtney @vicky_corbley86 @CatherineLB92 @cncpnefc @TUIUK @manairport Hey, we tried to go away today with Tui to antalya from Manchester, our daughter is autistic and even with welfare and her lanyard there was little support. We were in the airport 10 hours and most of the bars and shops closed. been sent to a hotel just now and go back tomorrow

[Paul Grayson @OnlyOneGray]

@01iver_Nnewa11 @TUIUK Exactly same situation for antalya, only rep I saw was when they were sticking us on coaches and even then 'Andrea' from tui unsympathetic and couldn't care less. Hope you get there 👍🏼

[Paul Grayson @OnlyOneGray]

Did the same yesterday to antalya fight from @manairport @TUIUK and they have just been sent home again. Be honest and up front... Poor effort, kids crying everywhere

[Paul Grayson @OnlyOneGray]

Did exactly the same thing to @TUIUK antalya flight yesterday from terminal 2 and they have just been sent home for the second day in a row. Couldn't run a bath and if there was problems just be honest rather than me making my autistic daughter wait and wait for nothing 2/2

[Paul Grayson @OnlyOneGray]

@virginmedia You asked for the transactional number attached to the payments during our webchat. Do you want me to screenshot you asking for those details?

[Paul Grayson @OnlyOneGray]

@virginmedia is it ever possible to speak to a human in your company. I have fraud on my account and your company could not be any less helpful, more than happy to take money from my account without my actual permission. Get in touch

[Paul Grayson @OnlyOneGray]

@virginmedia I now have the transaction reference numbers to cross check please could I be contacted

[Paul Grayson @OnlyOneGray]

@virginmedia Yes

[Paul Grayson @OnlyOneGray]

@virginmedia Ok

[Paul Grayson @OnlyOneGray]

@virginmedia Yes how do I join

[Paul Grayson @OnlyOneGray]

@virginmedia I'm ready when you are