The Open University

Open to people, places, methods and ideas. The Open University provides high-quality university education to all.

[The Open University @OpenUniversity]

@strawbini We apologise that you are having issues with our online enrolment! If this issue is persisting, please call on 0300 303 5303 to speak with an adviser. Our lines are open from 08:00-17:00, Monday to Friday.

- Billie

[The Open University @OpenUniversity]

@ForresterIsla Congratulations Isla! 🎓💙

[The Open University @OpenUniversity]

We are sorry to hear that you have had a negative experience. If you would like to message us directly with more information, we will look into the issue. Otherwise, you are welcome to call on 0300 303 5303 to speak with one of our advisers. Our lines are open from 08:00-17:00, Monday to Friday.

- Billie

[The Open University @OpenUniversity]

I'm sorry that receiving multiple reminders about your assignment has caused anxiety. These reminder emails are generated automatically and are intended to support students by highlighting upcoming deadlines, but I appreciate that receiving several reminders so soon after the module started may feel overwhelming.

Please be assured that your submission deadline will be the date shown on your StudentHome (if you would like us to confirm this deadline, please message us directly so we can locate your account).

- Billie

[The Open University @OpenUniversity]

@QuintinOliver Hello. Please can you dm your PI (personal identifier), your full name and the name of the qualification you completed so that we can look into this for you. Students should be able to attend a ceremony after completing a DipHE. Best wishes, Dawn.

[The Open University @OpenUniversity]

@nikki_belt27 Congratulations for your achievements, Nikki 🎉🎓
Please email [email protected] for a replacement due to damage.

[The Open University @OpenUniversity]

@dyslexicsuzy 🎉 Congratulations for your achievements, Suzy 📜🎉

[The Open University @OpenUniversity]

@Jes_Ter Hi, I’m sorry to hear this. If you aren’t able to complete the EMA please call Student Recruitment on 0300 303 5303 and they’ll transfer you to your Student Support Team where they can advise about your options. Lines are open 8am-5.30pm. Best wishes, Lisa

[The Open University @OpenUniversity]

@daisygreene20 Good morning!

We apologise that you have received your certificate in a damaged state! Please contact our qualifications centre at [email protected] to provide these images and request a replacement

- Billie

[The Open University @OpenUniversity]

Good afternoon,

We apologise for the wait time's on our lines - with it being final enrolment week, our lines are very busy, and wait times are higher than usual. Upon checking, I can see that you have been registered for these modules (due to begin in October) by one of our webchat advisers.

If you have any other concerns or questions about your enrolment, please feel free to reach out to us here. One of our advisers will respond as soon as they are able.

Kind regards,
Billie

[The Open University @OpenUniversity]

@_eloisequeen Best of luck Eloise! 📚⭐

[The Open University @OpenUniversity]

@jamie55566 There are two phases, 1) enrolment - you can add multiple modules, then 2) registration - this includes payment details and is completed individually for each module.

[The Open University @OpenUniversity]

@jamie55566 When you complete registration you will be asked to provide your CRN if you select that you are paying by student loan. Any problems, please call us 0300 303 5303.

[The Open University @OpenUniversity]

@DrSylvie1 You've got this! Best of luck Sylvie 📚

[The Open University @OpenUniversity]

@Paul6pd Please select the link 'OU academic dress'. Have a fantastic day 🎓🎉

[The Open University @OpenUniversity]

@Paul6pd Hello Paul,
https://t.co/W08Il3zNBH

[The Open University @OpenUniversity]

Hi,

Thank you for getting in touch.

Course materials are usually sent shortly before your module start date. Nearer the time, information about when your materials will be dispatched will appear on your StudentHome module record page under "Study Materials Despatch Dates".

If you would like us to check your record, please reply with your Personal Identifier (PI), your full name as it appears on our records, and your course code and title.

Best wishes,
Neems

[The Open University @OpenUniversity]

@billgoldenapple Hi there,
I’m sorry that you have been unable to access our website. Our website is working at the minute, so if you are having any issues accessing it I would recommend contacting our computing helpdesk for assistance on 01908 653972.
-Zoe